Ken Kasuk | Page 6
Service Advisor
Muller's Woodfield Acura
1099 W Higgins Rd
Hoffman Estates, IL 60195
60 Reviews
Write a Review60 Reviews of Ken Kasuk
September 05, 2020
I purchased my 2013RDX Certified vehicle at Muller's. From the moment I dealt with my saleslady until today, I've been very happy with everyone at Muller's. My saleslady helped me set up the phone in From the moment I dealt with my saleslady until today, I've been very happy with everyone at Muller's. My saleslady helped me set up the phone in the car. The service department explains everything they are doing and makes suggestions on what should be done and when. Everyone is very friendly. I'm sorry, I don't remember the names of the people that helped me. More
Other Employees Tagged: Jeff Jett, Mark Dettlo, Chris Anderson , Kim Burnett, Devon Kosan
August 30, 2020
Mark Dettlo and Kim Burnett have provided excellent service and customer appreciation for my MDX and RL for over 11 years. Their recommendations and concerns for my cars and understanding my personal service and customer appreciation for my MDX and RL for over 11 years. Their recommendations and concerns for my cars and understanding my personal financial situation is very important. I highly recommend their advice and trust their judgment to provide the best service for my cars. Everyone in the Service Center is friendly and helpful. More
Other Employees Tagged: Mark Dettlo , Kim Burnett, Barb Krajewski
August 26, 2020
The service department was friendly, professional and efficient. Customer service is off the charts. The facility is state of the art. It is always a great experience. efficient. Customer service is off the charts. The facility is state of the art. It is always a great experience. More
August 03, 2020
Excellent sales/service This dealership as taken care of me for 12+ years with no issues I highly recommend them for car needs. I have owned 2 TLs and an a RL and both were g This dealership as taken care of me for 12+ years with no issues I highly recommend them for car needs. I have owned 2 TLs and an a RL and both were great vehicles More
Other Employees Tagged: German Perales , Barb Krajewski
July 30, 2020
Great Job! They got my car in and fixed CORRECTLY prior to the scheduled period. The noise I had in the front end is now gone and the car runs great. The loaner They got my car in and fixed CORRECTLY prior to the scheduled period. The noise I had in the front end is now gone and the car runs great. The loaner was also a great option. More
July 29, 2020
Great dealership. Originally wanted to bring my car to Chicago downtown dealer. However, their service manager kept telling me how he will charge me $89 if it won’t be recall issue and they won’t do diagn Chicago downtown dealer. However, their service manager kept telling me how he will charge me $89 if it won’t be recall issue and they won’t do diagnostic for free. Called Woodfield Acura. Service manager Ken made my experience flawless. Very professional and knowledgeable. Without connecting computer he told me to take loaner and he will take care of the problem. 3 hrs later car was ready. Fixed under extended warranty from Acura More
July 18, 2020
Repair front right tire. I've always had top-notch service and assistance from this dealership. They never let me spend more then I have too! I'm treated like royalty. Wond I've always had top-notch service and assistance from this dealership. They never let me spend more then I have too! I'm treated like royalty. Wonderful people!! More
Other Employees Tagged: Kim Burnett, Chris Eugenis, Barb Krajewski
July 14, 2020
Fast, efficient Service Ken took me in on short notice to complete the recall on my RDX and even provided me with a short term loaner without me asking. He was able to compl Ken took me in on short notice to complete the recall on my RDX and even provided me with a short term loaner without me asking. He was able to complete the service ahead of time and get me on my way. More
July 13, 2020
I have been with them for over 13 years and whether it’s vehicles or service. Only Mullers Acura is where I go for my wife and I vehicles or service. Only Mullers Acura is where I go for my wife and I More
Other Employees Tagged: Myles Bauer, Lance Dailey

