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Ken King
Ken King | Page 20
Mazda Service Guest Specialist
Byers Mazda
2435 Billingsley Rd.
Columbus, OH 43235
204 Reviews
Dealership Experience
15 yrs, 2 mos
Industry Experience
42 yrs, 6 mos
Languages Spoken
English
204 Reviews
Write a Review
204 Reviews of Ken King
April 19, 2018
Courteous helpful service The car had a transmission problem that Ken took great care to correct and make me feel like everything possible was being done to lessen any inconven The car had a transmission problem that Ken took great care to correct and make me feel like everything possible was being done to lessen any inconvenience. Had me use a nice loaner car in the mean time which given my schedule was greatly appreciated. More
by sueowen1950
Verified Customer
April 18, 2018
Great customer service! Ken is the best! Great customer service! Doesn’t waste your time and he knows exactly what is needed! Does not try to sell you things that are not Ken is the best! Great customer service! Doesn’t waste your time and he knows exactly what is needed! Does not try to sell you things that are not needed. Highly Recommended!!! More
by Naveed
April 17, 2018
Routine oil change Not an issue for this visit but, I’m not a big fan of centralized scheduling. I like talking directly to a service writer as they can sometimes give s Not an issue for this visit but, I’m not a big fan of centralized scheduling. I like talking directly to a service writer as they can sometimes give some insight into service issues and estimated costs beforehand. More
by Dfal102
April 13, 2018
Good maintenance Great servicing on car and explaination was done Car wash was marginal. My wife was happy with service but not impressed with car wash experience Great servicing on car and explaination was done Car wash was marginal. My wife was happy with service but not impressed with car wash experience More
by WCRATES
Other Employees Tagged: David Beaver
April 12, 2018
Recall service People are very nice took their time explaining the service to be performed. Took less time than expected. Car was nice and clean. Oil change done als People are very nice took their time explaining the service to be performed. Took less time than expected. Car was nice and clean. Oil change done also More
by lushinsky
Other Employees Tagged: David Beaver
April 12, 2018
Great The service is always done well and the customer service is great. The work is done in a timely manner and sometimes sooner than promised. The service is always done well and the customer service is great. The work is done in a timely manner and sometimes sooner than promised. More
by SMLAWRIE
April 10, 2018
Tire pressure was low after service & car was not washed Even though the low pressure signal turned on after the service, it was not maintained. Also, last couple of times car was was not done although this Even though the low pressure signal turned on after the service, it was not maintained. Also, last couple of times car was was not done although this time the service agent called and explained the reason, there was enough time until we went to pick up the car. More
by tmanandhar
Other Employees Tagged: David Beaver
April 08, 2018
Not quite done as scheduled Dealership had to order parts for repairs. I paid extra to have parts overnight shipped to complete repairs on Friday. When I came to pick up car, I w Dealership had to order parts for repairs. I paid extra to have parts overnight shipped to complete repairs on Friday. When I came to pick up car, I was disappointed that repairs weren't all completed but I had to pay for parts that weren't delivered yet. More
by GBRIGGY
Other Employees Tagged: Brad North
April 03, 2018
Recall for my CX9 Mazda 2007 They were nice got and my recall done fast. Passenger airbag. Happy with check out also. I dropped off my car the night before. Thanks They were nice got and my recall done fast. Passenger airbag. Happy with check out also. I dropped off my car the night before. Thanks More
by BSTONE9
Other Employees Tagged: David Beaver
March 30, 2018
Good service experience Professional staff got me in earlier than appointment and out quickly. They worked in an extra minor repair too. Will continue to drive out of my way Professional staff got me in earlier than appointment and out quickly. They worked in an extra minor repair too. Will continue to drive out of my way to get service here. More
by Dave N
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