Ken King
Ken King at Byers Mazda

Ken King | Page 19

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.8
198 Reviews

Dealership Experience

15 yrs, 1 mo

Industry Experience

42 yrs, 5 mos

Languages Spoken

English English

4.8

198 Reviews

Write a Review

198 Reviews of Ken King

April 23, 2018

Dealership Rating
Employee Rating

Great service: customer oriented This dealership always answers my questions, provides the expected services, is honest about the costs and doesn't try to sell you more than you need More

by JODOR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Beaver

Apr 24, 2018

Byers Mazda responded

Thank you for taking time to share your experiences with us. We appreciate the feedback and strive to give you that type of service each and every time. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

April 21, 2018

Dealership Rating
Employee Rating

Helpful, efficient and pleasant! Came to the dealership for help with lug nuts. Service department solved the issue and I was on my way home in about 45 minutes. More

by BASPIERLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2018

Byers Mazda responded

Glad to hear we were able to fit you in and had you in and out in a short bit of time. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

April 20, 2018

Dealership Rating
Employee Rating

Service builds loyalty The service department (especially Ken) have always gone the extra mile to help fit my requests into their schedule and anticipate my needs. Ken sel More

by Kk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2018

Byers Mazda responded

Thank you for taking time to share your experience with us and Ken. It's great to hear that he has gone above and beyond to assist you during your time with us. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

April 19, 2018

Dealership Rating
Employee Rating

Fantastic! Service was easy and efficient. People were pleasant and the environment was clean and welcoming! It is always a pleasure coming to byers! My car look More

by j.lyn33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sage Worl

April 19, 2018

Dealership Rating
Employee Rating

Courteous helpful service The car had a transmission problem that Ken took great care to correct and make me feel like everything possible was being done to lessen any inconven More

by sueowen1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 18, 2018

Dealership Rating
Employee Rating

Great customer service! Ken is the best! Great customer service! Doesn’t waste your time and he knows exactly what is needed! Does not try to sell you things that are not More

by Naveed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 17, 2018

Dealership Rating
Employee Rating

Routine oil change Not an issue for this visit but, I’m not a big fan of centralized scheduling. I like talking directly to a service writer as they can sometimes give s More

by Dfal102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 13, 2018

Dealership Rating

Good maintenance Great servicing on car and explaination was done Car wash was marginal. My wife was happy with service but not impressed with car wash experience More

by WCRATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Beaver

April 12, 2018

Dealership Rating
Employee Rating

Recall service People are very nice took their time explaining the service to be performed. Took less time than expected. Car was nice and clean. Oil change done als More

by lushinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Beaver

Apr 13, 2018

Byers Mazda responded

Thank you for taking to share your experience with us and our Service Department. It's always good to hear that we were able to take care of you quicker than expected. Should you need additional assistance, please don't hesitate to reach out to us.

April 12, 2018

Dealership Rating
Employee Rating

Great The service is always done well and the customer service is great. The work is done in a timely manner and sometimes sooner than promised. More

by SMLAWRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2018

Byers Mazda responded

Thank you for taking time to share your experience with us and Ken. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharing your experience with us.

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