Ken King | Page 19
Mazda Service Guest Specialist
Byers Mazda
2435 Billingsley Rd.
Columbus, OH 43235
Dealership Experience
14 yrs, 11 mos
Industry Experience
42 yrs, 3 mos
Languages Spoken
English
190 Reviews
Write a Review190 Reviews of Ken King
April 12, 2018
Recall service People are very nice took their time explaining the service to be performed. Took less time than expected. Car was nice and clean. Oil change done als People are very nice took their time explaining the service to be performed. Took less time than expected. Car was nice and clean. Oil change done also More
Other Employees Tagged: David Beaver
April 12, 2018
Great The service is always done well and the customer service is great. The work is done in a timely manner and sometimes sooner than promised. The service is always done well and the customer service is great. The work is done in a timely manner and sometimes sooner than promised. More
April 10, 2018
Tire pressure was low after service & car was not washed Even though the low pressure signal turned on after the service, it was not maintained. Also, last couple of times car was was not done although this Even though the low pressure signal turned on after the service, it was not maintained. Also, last couple of times car was was not done although this time the service agent called and explained the reason, there was enough time until we went to pick up the car. More
Other Employees Tagged: David Beaver
April 08, 2018
Not quite done as scheduled Dealership had to order parts for repairs. I paid extra to have parts overnight shipped to complete repairs on Friday. When I came to pick up car, I w Dealership had to order parts for repairs. I paid extra to have parts overnight shipped to complete repairs on Friday. When I came to pick up car, I was disappointed that repairs weren't all completed but I had to pay for parts that weren't delivered yet. More
Other Employees Tagged: Brad North
April 03, 2018
Recall for my CX9 Mazda 2007 They were nice got and my recall done fast. Passenger airbag. Happy with check out also. I dropped off my car the night before. Thanks They were nice got and my recall done fast. Passenger airbag. Happy with check out also. I dropped off my car the night before. Thanks More
Other Employees Tagged: David Beaver
March 30, 2018
Good service experience Professional staff got me in earlier than appointment and out quickly. They worked in an extra minor repair too. Will continue to drive out of my way Professional staff got me in earlier than appointment and out quickly. They worked in an extra minor repair too. Will continue to drive out of my way to get service here. More
March 30, 2018
Great experience at 25K mile check-up Got the appointment day and time I wanted. Price of 25,000 mile check-up was less than I expected. Last minute, told them I needed a new battery for Got the appointment day and time I wanted. Price of 25,000 mile check-up was less than I expected. Last minute, told them I needed a new battery for my key fob. Told me it would take 1 hour. Got my car done in 50 minutes. More
March 29, 2018
Love the Express Service This is the 2nd time I’ve used the express service to have my oil changed and tires rotated. I am always impressed with the fast and quality service This is the 2nd time I’ve used the express service to have my oil changed and tires rotated. I am always impressed with the fast and quality service I receive. I also really appreciate not being treated like I know nothing about my vehicle simply because I am a woman!! More
Other Employees Tagged: David Beaver
February 19, 2017
Really good service I been bringing my Mazda 3 here for service since I got it in 2008 and they have always been fair and honest with me for service and repair. I have ne I been bringing my Mazda 3 here for service since I got it in 2008 and they have always been fair and honest with me for service and repair. I have never felt pressured to make unnecessary repairs. They have taken good care of my car. More
September 06, 2016
No pressure, great service! I've been to this dealership twice. A few months ago I was looking, but wasn't ready to part with my old car yet. The salesman was friendly and helpfu I've been to this dealership twice. A few months ago I was looking, but wasn't ready to part with my old car yet. The salesman was friendly and helpful, and not pushy at all. I didn't get bombarded with a bunch of phone calls offering me deals, they just told me to come back when I was ready. When it was time to say goodbye to the old one, I went and test drove several other vehicles, and decided that Mazda was still the front runner. I went back to the dealership, and unfortunately the first salesman I worked with was no longer there. However, CJ Barnett was able to jump in and take over. There was no pressure, no hassle, and things went very quickly and smoothly. I ended up getting a fair offer for my trade-in and left with a new vehicle that I love and that I know I don't have to worry about for a long time. Really pleased with the whole experience! More
Other Employees Tagged: CJ Barnett

