Ken Klotter

Always professional and very welcoming. Always no pressure about anything and always accommodating. By far way better experience than other dealerships. Always no pressure about anything and always accommodating. By far way better experience than other dealerships. More

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Curtious, protectional,informative, on time, thorough with the inspection of your car, fair pricing,kind with the inspection of your car, fair pricing,kind More

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Their service staff is always courteous and they explain what is necessary or an option before they proceed. what is necessary or an option before they proceed. More

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My brand new car was scratched in multiple locations on the hood during a routine service appointment; left multiple messages for the service Manager still no response or resolution a month later. the hood during a routine service appointment; left multiple messages for the service Manager still no response or resolution a month later. More

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The service department is what makes the dealership they have taken good care of me have taken good care of me More

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Great customer service from the advisors. Quick turn around, upfront with pricing and upcoming services.. Quick turn around, upfront with pricing and upcoming services.. More

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Very polite and professional have extreme knowledge about car repairs. I look forward to my next oil change. car repairs. I look forward to my next oil change. More

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Great service very friendly and helpful. I had a recall I didn't know about they did the recall and oil change in the time they said it would be ready. I had a recall I didn't know about they did the recall and oil change in the time they said it would be ready. More

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Pleasant service representative. Quick turnaround on the oil change and tire rotation. I was able to wait for my car. Quick turnaround on the oil change and tire rotation. I was able to wait for my car. More

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I have gone and bought from Mike Castrucci since my old car was misdiagnosed elsewhere and they found the 3 problems with it immediately! I then bought a new car after they actually gave me some money for car was misdiagnosed elsewhere and they found the 3 problems with it immediately! I then bought a new car after they actually gave me some money for that one. I from then on have always taken my car there understanding that preventative maintenance counts! I also know by being loyal no one is going to recommend something I don’t need! Everyone is friendly and the lounge is clean and offers coffee and eats and tv! More

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