Ken Klotter | Page 2
Service Advisor
Mike Castrucci Ford of Alexandria
7400 Alexandria Pike
Alexandria, KY 41001
28 Reviews
Write a Review28 Reviews of Ken Klotter
April 08, 2026
Good price did really quick job on my new tires and girl me in really quick got the job done bunch of cool guys Evan was a huge help thanks Evan Ken bill all the guys at castruccy me in really quick got the job done bunch of cool guys Evan was a huge help thanks Evan Ken bill all the guys at castruccy More
Other Employees Tagged: Bill Ritchie, Evan
November 07, 2025
I have purchased more than a few new vehicles from this dealer. Always a good sales and service experience. dealer. Always a good sales and service experience. More
Other Employees Tagged: Greg Risch, Jeff Brown, Ryan Smith, Tim Werking, Russell Holloway, Roger Lyons, Tina Ruebusch , Bill Ritchie
June 27, 2024
Great service, very helpful. Super patient with me trying to make the right purchase for my everyday needs. Super patient with me trying to make the right purchase for my everyday needs. More
Other Employees Tagged: Roger Lyons , Rodney. Roger sent me to him to get the best help for my situation.
October 09, 2023
Took my 2020 f150 here for transmission issues. It was still under Ford's power train warranty. They supposedly fixed it. Called a few weeks later to explain that the issue was not fixed. They It was still under Ford's power train warranty. They supposedly fixed it. Called a few weeks later to explain that the issue was not fixed. They told me it would be another 4 months before they could look at it again. They did say if I wanted to drop my truck off they could try to squeeze it in but it would be a minimum 3 weeks before they could look at it and I would be without a vehicle until. Ridiculous that they didn't fix it the first time and expected me to just be without a vehicle for weeks or wait another 4 months. More
June 14, 2021
This is my 4th Ford and all from Mike Castricci. They are a great dealership! Friendly & professional. I always enjoy my experience. My sale rep is great and knows me. He is entertaining and helpful. are a great dealership! Friendly & professional. I always enjoy my experience. My sale rep is great and knows me. He is entertaining and helpful. Mike Castricci does it right…customer service and quality vehicles! More
Other Employees Tagged: Bryan Smith, Gary Edmondson, Nick Rauch, Jeff Brown , Mike Routt
February 24, 2020
2020 F250 Happy Customers Mike Routt, Gary Edmundson came through for us again. We have now purchased 4 trucks from them in the last year. Even when there was a problem in ship Mike Routt, Gary Edmundson came through for us again. We have now purchased 4 trucks from them in the last year. Even when there was a problem in shipping or mechanical issue they kept us happy. We are very happy with our purchases and you have customers for the long term. Thank You. More
Other Employees Tagged: Gary Edmondson, Jeff Brown , Rod Ely, Mike Routt
February 10, 2020
Absolutely amazing place to get excellent mechanics and tires rotated Bill Ritchie is extremely caring that my Lincoln runs very well I’m so happy to know how much Bill does to help this Grama take care of tires rotated Bill Ritchie is extremely caring that my Lincoln runs very well I’m so happy to know how much Bill does to help this Grama take care of my beautiful car thank you kindly .. Diana Keyer More
Other Employees Tagged: Chris Acree, Rod Ely, Bill Ritchie
August 05, 2019
Schedule Maintenance Thank you so much to Ken who always looks out for my Lincoln’s needs .. very grateful to see the kindness exstended to a Grama .. my Lincoln’s the bes Thank you so much to Ken who always looks out for my Lincoln’s needs .. very grateful to see the kindness exstended to a Grama .. my Lincoln’s the best car I have ever owned .. very grateful! Sincerely Diana Keyer More
Other Employees Tagged: Rod Ely, Thank you to all the mechanics who have worked on my Lincoln’s it is the best service !
August 03, 2019
Always great to work with These guys are friendly and I admire anybody that has been in this position as long as he has ,?i only deal with bill and Ken because they are aware o These guys are friendly and I admire anybody that has been in this position as long as he has ,?i only deal with bill and Ken because they are aware of my personal vehicle and that shows slot of interest on their part !!!! More
Other Employees Tagged: Jeff Cheser, Bill Ritchie
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