Ken Martin
Ken Martin at Toyota of Rockwall

Ken Martin | Page 9

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.8
107 Reviews

Employee Video

4.8

107 Reviews

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107 Reviews of Ken Martin

December 31, 2021

Dealership Rating
Employee Rating

Ken helped us find a great Toyota Tacoma. The overall experience was quick and painless, we are very pleased with our purchase More

by Walkerbailey20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Adams

Dec 31, 2021

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. Ken and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 16, 2021

Dealership Rating
Employee Rating

Ken was the best, he listened to our needs and was compassionate . We would definitely be back if we are in need of another car. More

by Keriteelkeri
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Oct 17, 2021

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Ken and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 21, 2021

Dealership Rating
Employee Rating

Corey and Ken were amazing to work with. Both extremely interested in making sure we were happy with our experienced. This is the second car I’ve bought from Corey and when it comes time for my 3rd I’ll b More

by SHAWNAKINSLOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Brown, Joey Desrosiers, Courtney Savage, Scott Smith, Corey Thomas

Aug 22, 2021

Toyota of Rockwall responded

Thank you! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 17, 2021

Dealership Rating
Employee Rating

Ken is a first class no pressure salesman. It was a pleasure working with him. I had bought from Rockwall Toyota in 2009 when I purchased two vehicles and was very satisfied. More

by JATP53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad Ken was able to help, and we hope to see you again!

Aug 19, 2021

JATP53 responded

I would like to rescind my previous review of rockwall Toyota. When I picked up my car myself and the salesman missed some scratches on the right rear bumper. My wife brought it to my attention when I brought it home on the day of purchase. However Due to a back and shoulder injury I wasn’t able to take it in until today. Management told that they didn’t believe me and wouldn’t repair it. I told them I would NEVER purchase another vehicle from them again. Ken agreed with me that we had both missed the scratches on the walk around due to the lighting in the car bay. I buy a $50000 car with scratches and you balk at a $200 repair. So much for service after the fact.

Aug 19, 2021

JATP53 responded

To anyone reading this review if you buy from them make sure you pull the vehicle outside for your walk around inspection.

April 18, 2021

Dealership Rating
Employee Rating

The salesperson was great. He made me feel comfortable. The accounting person also was fine. I am currently waiting for my title and license and registration. More

by gregory.nobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Thomas

Apr 18, 2021

Toyota of Rockwall responded

Gregory, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

April 12, 2021

Dealership Rating
Employee Rating

This particular dealership is outstanding. Ken Martin is my salesman and a all around decent friendly man. Doug in service is my service advisor and he is absolutely the kindest most respectful individual ( More

by gasmonkey74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug in Service

Apr 12, 2021

Toyota of Rockwall responded

Thank you so much for your wonderful review! We're looking forward to sharing this fabulous, five-star review with Ken, Doug, and our team. We thank you for choosing Toyota of Rockwall!

Apr 12, 2021

gasmonkey74 responded

Y'all are very welcome

March 23, 2021

Dealership Rating
Employee Rating

Our dealer was extremely helpful and patient. It was a good car buying experience. I plan on coming back For maintenance and purchasing future vehicles. More

by callie.peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Adams, Corey Thomas

Mar 23, 2021

Toyota of Rockwall responded

Callie, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

March 22, 2021

Dealership Rating
Employee Rating

Easy buying experience, moved quickly along (except for the internet glitch). Was able to test drive, agree to terms and purchase the Camry within 3 hours. Follow up calls are appreciated. More

by tjawe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Coy , Corey Thomas

Mar 22, 2021

Toyota of Rockwall responded

Thank you for sharing your purchasing experience with us! We're happy to hear it went well and hope you enjoy your new Camry. We're glad you appreciate the follow-up calls and are grateful for your feedback!

March 16, 2021

Dealership Rating
Employee Rating

The best dealership I have dealt with in my recent decision to join the Toyota family. There are a few that I will deal with because I know they will handle my issues at hand. Kudos to Toyota of Rockw More

by gasmonkey74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

Mar 16, 2021

gasmonkey74 responded

Y'all are always welcome.. God Bless

February 24, 2021

Dealership Rating
Employee Rating

Best experience I've ever had at a dealership. And I've bought A LOT of vehicles. No BS. Wasn't even planning on buying that day. Gave me a deal I couldn't say no to. They didn't waste my time. Got me e More

by Sutim0v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Adams

Feb 24, 2021

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

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