EXCELLENT Team
Great service
Seamless process
Friendly staff
Strong communication
Amazing products
Very Professional & helpful
Friendly staff
Strong communication
Amazing products
Very Professional & helpful
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by Jenny
Oct 10, 2026 -
Toyota of Rockwall responded
We’re glad the purchase process for your new Toyota RAV4 Hybrid felt seamless and that our team could support you every step of the way. Your praise of our communication, professionalism, and friendly service means a great deal to us. Enjoy your new Toyota and let us know if you need anything else.
Everyone working there that I had interaction with was
helpful and courteous. One of the best dealerships that I have done business with when purchasing a vehicle.
helpful and courteous. One of the best dealerships that I have done business with when purchasing a vehicle.
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by ssknight081
Aug 31, 2026 -
Toyota of Rockwall responded
Knowing that every interaction felt helpful and courteous means a great deal to our team. We’re honored to be considered one of the best dealerships you’ve done business with. Thank you for choosing us for your Toyota Tacoma purchase.
Great buying experience!
Ken, the sales rep, made sure everything went smoothly. I definitely recommend Toyota of Rockwall.
Ken, the sales rep, made sure everything went smoothly. I definitely recommend Toyota of Rockwall.
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by Nanatindall
Other Employees Tagged:
Aubrey
Aug 09, 2026 -
Toyota of Rockwall responded
Our sales team enjoyed assisting you with your new Toyota Grand Highlander purchase, and Ken is pleased he could guide you through every step. Knowing you recommend our dealership means a lot to our team.
Ken Martin and Mrs.
Jackson were very helpful and getting me through this deal. They went over the over the expectations that I had. I appreciate everything they did for
Jackson were very helpful and getting me through this deal. They went over the over the expectations that I had. I appreciate everything they did for me.
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by JMREGAN1952
Verified Customer
Verified Customer
Other Employees Tagged:
Mrs. Jackson
Mar 09, 2026 -
Toyota of Rockwall responded
Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Ken and our team were able to help, and we hope to see you again!
Im part of the Toyota family now 15 years and 3 cars
later. I wouldn't drive anything else!!!!!
later. I wouldn't drive anything else!!!!!
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by Carol.s.davenport
Feb 27, 2026 -
Toyota of Rockwall responded
Fifteen years and three Toyota vehicles is remarkable loyalty, and we’re honored you chose a new Toyota. We’re here to help you keep it performing at its best. Thank you for your continued trust.
It was a very quick approval, and I am very very happy
for the vehicle. Thank you very much.
for the vehicle. Thank you very much.
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by jerline_else51
Feb 21, 2026 -
Toyota of Rockwall responded
Thank you for letting us know the approval went quickly. We’re thrilled you’re enjoying your Ford. It was a pleasure assisting you.
No pressure.
Easy to work with. Great deal. Will buy from them again. Thank you!
Easy to work with. Great deal. Will buy from them again. Thank you!
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by boxofskwatts
Nov 29, 2025 -
Toyota of Rockwall responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Very professional, friendly, time
efficient,
Knowledgeable, understanding, courteous, and caring. It's unbelievable
How quickly things went. The care
Package, maintenance plan is
efficient,
Knowledgeable, understanding, courteous, and caring. It's unbelievable
How quickly things went. The care
Package, maintenance plan is
Outstanding! Thanks to ken, and
Aubrey, and the greeters, and
The whole staff of toyota who went
Above and beyond to make our
Buying experience pleasurable!
God bless toyota of rockwall!
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by Larone & wonda jeffery
Oct 28, 2025 -
Toyota of Rockwall responded
Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!
Great service in every fepartment - sales and finance!
They also have the best service department too.
They also have the best service department too.
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by Collett_ricks
Aug 23, 2025 -
Toyota of Rockwall responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Who's Kevin Perkins?
Waited for the car to be delivered from another dealership 4-5 hours. Salesman said it was on the way. The dealership it was coming from was on
Waited for the car to be delivered from another dealership 4-5 hours. Salesman said it was on the way. The dealership it was coming from was only 45 minutes away. (Because I didn't want a sunroof and wanted the color white)
Excuse, the driver didn't let them know he turned down the job. The car, wasn't cleaned, before we took it home due to it was so late that evening. (yes they offered but it was already 9:00 p.m) We also were never shown any of the features on the car or how to use them. Very disappointed, the car had over 300 miles on it, but when we filled out the paper work the girl wrote 125 miles. So many mistakes.
Very disappointed, with how all this was handled.
This may not be what you want to read, but it happened.
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by haley955
Verified Customer
Verified Customer
Aug 21, 2025 -
Toyota of Rockwall responded
Thank you for providing this feedback, Haley, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.