Ken Mello | Page 2

Awful I feel that I was lied to, deceived, and the communication between the dealership and I was terrible. I will never return to this dealership, nor wou I feel that I was lied to, deceived, and the communication between the dealership and I was terrible. I will never return to this dealership, nor would I recommend it to anyone. I have had better experiences dealing with independent small dealerships. More

by ANY0 Verified Customer Verified Customer

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Best toyota service The customer service is very good. They did the job in less time they told me. The attendant are very polite and professional. Told me all the work do The customer service is very good. They did the job in less time they told me. The attendant are very polite and professional. Told me all the work done and when wil be the next More

by Eliane Verified Customer Verified Customer

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Great Service by Mr. Russo and Mr. Mello Ken Mello and Mr. Russo were awesome to work with. They took care of my car and were a pleasure to deal with. My car was services promptly and they ad Ken Mello and Mr. Russo were awesome to work with. They took care of my car and were a pleasure to deal with. My car was services promptly and they addressed my electrical problem. Car is perfect now! More

by KMELLO128 Verified Customer Verified Customer

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My experience with Woburn Toyota. I have had my Highlander for 13 years.. I bought it from Woburn Toyota because it was convenient to my home and office. The Parts Department has I have had my Highlander for 13 years.. I bought it from Woburn Toyota because it was convenient to my home and office. The Parts Department has always been good - in helping me buy a new map system to getting a pair of windshield wiper blades. Joanne Sasso was a real Star during my recent service: The muffler didn't sound right. She diagnosed the problem from the history and she ordered the parts that she thought would be needed. She was absolutely correct. ( I did not need a muffler, I needed the "Y pipe" off the manifold ) As my car ( and I) get older, I start to think of another car. I would consider a second hand Highlander. Ken Mello will help me when I need him, I'm sure. . More

by LEO.CASS Verified Customer Verified Customer

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Great service! Great people! They all super friendly and and helpful. They deliver quick fast reliable service eveytime I go for my oil change. Very accommodating wi Great people! They all super friendly and and helpful. They deliver quick fast reliable service eveytime I go for my oil change. Very accommodating with weekend and night hours. More

by totota laura Verified Customer Verified Customer

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I've gone here since I moved to MA I've gotten my car serviced here since I moved to MA. I like that they give me a heads up when things will need repair in the near- to mid-term (e.g. I've gotten my car serviced here since I moved to MA. I like that they give me a heads up when things will need repair in the near- to mid-term (e.g. potentially breaks or tires in 10 or 15 thousand miles). More

by william.w.mason Verified Customer Verified Customer

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Great service that was very quick. Waiting area was clean and well stocked with snacks and beverages with more than enough charging stations for devices. service that was very quick. Waiting area was clean and well stocked with snacks and beverages with more than enough charging stations for devices. More

by SMD796 Verified Customer Verified Customer

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Quick Service for My Car I like coming here because it’s fast, easy, and people are not just friendly, they’re helpful too. They explained everything involved in the service a I like coming here because it’s fast, easy, and people are not just friendly, they’re helpful too. They explained everything involved in the service and what was done to my car. They didn’t even mind all my crazy questions! More

by JohnnyV Verified Customer Verified Customer

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Happy with my recent winter tires I am really happy with my winter tires and even more so that I was able to get them before my ski trip. The dealership mess up my order but John Ru I am really happy with my winter tires and even more so that I was able to get them before my ski trip. The dealership mess up my order but John Russo was able to solve the issue and Ken Mello was able to work it in the schedule prior to my trip. I also got a good deal on them. Thank you both! More

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Great service, annoying marketing My last service was excellent. They finished my car an hour earlier than planned so that we could leave for a trip on time. I am very thankful for the My last service was excellent. They finished my car an hour earlier than planned so that we could leave for a trip on time. I am very thankful for the great customer service! Since my service however I've received very annoying marketing calls and emails from this dealership trying to get me to buy a new or used car, or trade in my current model. I tried calling and emailing several times to get them to stop and eventually they did after a few weeks. I never consented to these solicitations and it makes me not want to go back there for fear that they will start again! More

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