43 Reviews of Ken Nelson
October 18, 2025
This was honestly the worst experience of my life. Had 2 different people cussed at me, multiple people never called me back. Made sure to let everyone I know to never come here. Had 2 different people cussed at me, multiple people never called me back. Made sure to let everyone I know to never come here. More
Other Employees Tagged: Al Cusano, Tristen Brannon, Walter Holmes
October 06, 2025
I always have a great time with the service department when I bring my vehicle in. They keep me informed about future maintenance issues when I bring my vehicle in. They keep me informed about future maintenance issues More
Other Employees Tagged: Al Cusano, Tristen Brannon, Walter Holmes
September 21, 2025
My son is a Student at Christopher Newport University. Coordinating the service appointment was made easier by the honesty and professionalism of the SERVICE STAFF. All word was explained and once done Coordinating the service appointment was made easier by the honesty and professionalism of the SERVICE STAFF. All word was explained and once done my son was able to get over and pick the car up. They even made it possible for us to pay over the phone. Excellent Service!!! More
Other Employees Tagged: Al Cusano, Tristen Brannon, Walter Holmes
September 20, 2025
I purchased my 2025 F250 new here and will continue to do business here! Excellent team! business here! Excellent team! More
Other Employees Tagged: Al Cusano, Tristen Brannon, Walter Holmes
September 18, 2025
Tristan is my service manager and I am so glad that he is. He makes sure everything is done properly. is. He makes sure everything is done properly. More
Other Employees Tagged: Al Cusano, Tristen Brannon
September 13, 2025
One of the best dealers I have been to I am from NY so it's nice to be treated with care and concern it's nice to be treated with care and concern More
Other Employees Tagged: Al Cusano, Tristen Brannon, Walter Holmes
September 04, 2025
Clean! ! Friendly. Delivered on-time service as promised. I highly recommend the dealership. I will definitely be back. ! Friendly. Delivered on-time service as promised. I highly recommend the dealership. I will definitely be back. More
Other Employees Tagged: Al Cusano, Tristen Brannon, Walter Holmes
September 02, 2025
Fast and efficient experience. They have come a long way since I bought my car there. They have come a long way since I bought my car there. More
Other Employees Tagged: Amanda Price
August 16, 2025
I can honestly say. The trust here !! None at all. I was told that they weren’t even required to update me any further on my vehicle considering it was there through The trust here !! None at all. I was told that they weren’t even required to update me any further on my vehicle considering it was there through a collision center. Even when it had been 10 months with multiple issues. The care for me and my situation. Well. They did not care. Not only did they not communicate. They also did very poor work on my 2011 f350. I’d rather be on the side of the road than call this dealer. ! I have a mechanical back ground. Have never seen this kind of interaction. Deplorable !!! More
Other Employees Tagged: Donna. And. Walter.
August 10, 2025
Great service and helpful nice! Accommodating clean service center no wait time. Love that part Accommodating clean service center no wait time. Love that part More
Other Employees Tagged: Lisa Trower

