Ken Nelson
Ken Nelson at Bowditch Ford

Ken Nelson

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
54 Reviews
4.6

54 Reviews

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54 Reviews of Ken Nelson

January 14, 2026

Dealership Rating
Employee Rating

Your Service Advisor Al Cusano always gives me the best service. He is a great asset to Bowditch and that’s why I keep coming More

by KC
Service Price Transparency
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Recommend Dealer
Yes

December 30, 2025

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Love Bowditch Ford. I have been a customer for about 30 years now. Great place. More

by ANDREAH1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Cusano

December 17, 2025

Dealership Rating
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Always very friendly and accommodating. Their concierge service is the greatest. Their service department is second to none. More

by BU1HANSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 11, 2025

Dealership Rating
Employee Rating

Not happy with my last tree service I had done, when Kent or dear as my service advisor I never had a problem More

by MoRefinish1@gmail.com
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tristen Brannon

December 07, 2025

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Great service, clean comfortable waiting area. Nice professional service people. It was a good experience More

by Peggy.Higgins
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Recommend Dealer
Yes

November 28, 2025

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Ordered /purchased my 2019 F350 through Bowditch, have continued since then with my service intervals. Always great service so kept coming back. Great truck! More

by BILL MILLER
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Recommend Dealer
Yes

November 27, 2025

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Totally awesome Service every single time! My go to for over 10 years now! Both buying and service! More

by starlady91104
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Recommend Dealer
Yes

November 19, 2025

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Everyone at Bowditch Ford has been very helpful to me. From the Sales Department all the way to the Service Department. Very kind patient and informative whether I was purchasing my vehicle's or having th More

by sappmary28
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Recommend Dealer
Yes

November 08, 2025

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Great service! Bowditch did a great job in 2025 to honor my warranty and great drop off service! More

by NC
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Service Time
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Recommend Dealer
Yes

October 30, 2025

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Employee Rating

I've been coming to Bowditch Ford for over 20 years . Always great service. Always great customer service 🎂 More

by ANDREAH
Service Price Transparency
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Recommend Dealer
Yes
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