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Ken Riley
Ken Riley | Page 24
New Car Internet Sales
Randall Reed's Planet Ford
19000 Highway 59 North
Humble, TX 77338
283 Reviews
Dealership Experience
10 yrs, 10 mos
Industry Experience
41 yrs, 8 mos
Languages Spoken
English
283 Reviews
Write a Review
283 Reviews of Ken Riley
December 18, 2017
Fast and easy It was the quickest process of buying a car I have ever experienced. We moved from one department to the next with ease and very little waiting time. It was the quickest process of buying a car I have ever experienced. We moved from one department to the next with ease and very little waiting time. More
by Redefo Madrid
December 16, 2017
Painless, good advice and no bait/switch I went in anxious bc I’ve bought 7 cars in my life and every time (in previous experiences) you agree to a monthly price, then you’re shuffled info a I went in anxious bc I’ve bought 7 cars in my life and every time (in previous experiences) you agree to a monthly price, then you’re shuffled info a small finance room where the smoke and mirrors surface, then because of all the warranty, Tax/Title, Gap insurance add-ons, the monthly price goes up 35-40 dollars. Then you have to play BS ‘I’m gonna walk out on this deal games’ / finance rep goes to get ‘special approval’ from General Manager to ok (this usually happens 5-6 until ultimately you finally agree on the monthly payment originally agreed upon. Obviously, that 7-8hr experience is awful. Fortunately, my experience with Mr Ken was the polar opposite. In fact, he also gave me some financial advice and talked me out of a vehicle that I didn’t really need. He’s a great guy with a strong moral compass and I’ll be visiting him again and referring him business as often as I can. More
by Hhhhhyyyyyyy1234
December 14, 2017
Ken Riley planet Ford I? have purchased a number of vehicles from Ken at planet ford. Every time Ken has went out of his way to find the best vehicle and the best deal for I? have purchased a number of vehicles from Ken at planet ford. Every time Ken has went out of his way to find the best vehicle and the best deal for me. More
by Stephenb52
December 14, 2017
A Wonderful Experience - Thank You Mr. Ken!! Mr. Ken is ABSOLUTELY WONDERFUL!! He made my car buying experience extremely pleasant and hassle free. Professional, polite, and positive...what more Mr. Ken is ABSOLUTELY WONDERFUL!! He made my car buying experience extremely pleasant and hassle free. Professional, polite, and positive...what more can I say! I didn't feel pressured during the process, and he really made me feel at ease. Having a customer service background, I can tell customer service and customer satisfaction are extremely important. As a matter of fact, everyone I worked with took the time to answer my questions and followed up as promised. I'm so glad I was led to Randall Reed. I got the Mustang I wanted, and I couldn't be happier! More
by toniamac
Other Employees Tagged: Juan Barcenas , Kevin - After Market Sales
December 14, 2017
This is our 2nd vehicle purchased with ken he is wonderful! Ken is a awsome salesman. This is our2nd vehicle we have purchased with him. Always kind helpful and respectful. Easy to work with. He has always met Ken is a awsome salesman. This is our2nd vehicle we have purchased with him. Always kind helpful and respectful. Easy to work with. He has always met our expectations and above. More
by Candacerod
Other Employees Tagged: Billy Rieniets
November 09, 2017
Got the truck I wanted Ken was a great salesperson. We were after a specific truck and Ken got us in it. Very happy with the vehicle and the price I paid for it. Ken was a great salesperson. We were after a specific truck and Ken got us in it. Very happy with the vehicle and the price I paid for it. More
by Wb
October 30, 2017
Very friendly dealership It was a pleasure dealing with Ken Riley. He was very helpful and courteous and answered all of my questions. Well worth the drive up there. It was a pleasure dealing with Ken Riley. He was very helpful and courteous and answered all of my questions. Well worth the drive up there. More
by Kaweaver59
Other Employees Tagged: Manny Diaz , Daniel Fraleigh
October 28, 2017
Excellent service, great price I searched fir months for the best deal on an F250 so i know i got the best price. Ken Riley was a huge help. Everytime i called, if he coyld not tak I searched fir months for the best deal on an F250 so i know i got the best price. Ken Riley was a huge help. Everytime i called, if he coyld not take my call he would text me and say " call you right back". Who does that these days? I felt like the entire ream at Planet Ford worked hard to make me have a great experience.thanks to Ken, Kevin, Amanda, and the delivery team. I love my new truck and i'm glad i went to Planet Ford More
by Marlin
Other Employees Tagged: Amanda Wade , Greg Stegman, Kevin in after Market sales. Awesome job!
October 28, 2017
No Pressure Was an awesome no pressure experience. Ken was very knowledgeable on the vehicle models and was able to deliver exactly what we wanted. Price was ri Was an awesome no pressure experience. Ken was very knowledgeable on the vehicle models and was able to deliver exactly what we wanted. Price was right, service was great! Ken @ Planet Ford has earned my future business. More
by Nvandiver
Other Employees Tagged: Manny Diaz
September 25, 2017
Accommodating. Ken was very informative and accommodating when we had specific parameters for our new car lease. He was able to meet our requirements and get us a gr Ken was very informative and accommodating when we had specific parameters for our new car lease. He was able to meet our requirements and get us a great deal. More
by Natalie
Other Employees Tagged: Juan Barcenas
