Ken Ritz
Ken Ritz at Castle Volkswagen of Schaumburg
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Ken Ritz | Page 2

Service Writer

Castle Volkswagen of Schaumburg

1000 E Golf Rd
Schaumburg, IL 60173

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29 Reviews

Dealership Experience

11 yrs, 11 mos

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29 Reviews

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29 Reviews of Ken Ritz

February 01, 2020

Dealership Rating
Employee Rating

Outstanding customer service from Ken Ritz. Great friendly service Fixed the issue with my car in the time promised. Would highly recommend this dealership. Thanks More

by TOMA101
Recommend Dealer
Yes

January 24, 2020

Dealership Rating
Employee Rating

Service Appointment Ken Ritz did a Great job with identifying the problem with my front break on my 2019 Atlas. I will recommend Fox Valley to my friends More

by NAKDENIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 24, 2020

Dealership Rating
Employee Rating

After god knows how long my windshield wipers were finally fixed! Super excited that they work again! I will continue to come here for my car. More

by hhatz89
Recommend Dealer
Yes

Other Employees Tagged: Stephen Golden, John McGowan, Matt Pease

January 24, 2020

Dealership Rating
Employee Rating

Great friendly at desk. Rickey mechanic thorough The cookies were excellent too I will come back and buy a new car and tell all my friends about the great service More

by BARRIEBEAR
Recommend Dealer
Yes

Other Employees Tagged: Stephen Golden, John McGowan, Matt Pease

January 22, 2020

Dealership Rating
Employee Rating

The dealer was welcoming and gave a estimate time frame for the work completed. Offered coffee and a washed car which was nice. Happy experience. More

by PIOTR.RODEKI
Recommend Dealer
Yes

Other Employees Tagged: Stephen Golden, John McGowan, Matt Pease, Tech who worked on my car.

January 17, 2020

Dealership Rating
Employee Rating

Great service! ken communicated to me throughout the entire process and even over delivered by having the car washed for me. Ken was respectful of my time and had me on my way in a timely fashion. More

by jaschacher
Recommend Dealer
Yes

January 14, 2020

Dealership Rating
Employee Rating

Overall satisfied enough to go back. The price is high as one would expect from a dealer. Communication is prompt and clear. Wish they offered coupons more often. More

by MAHLER5TH
Recommend Dealer
Yes

Other Employees Tagged: Matt Pease

December 21, 2019

Dealership Rating
Employee Rating

Amazing Service! This was my second time working with Ken Ritz to have my car serviced. Ken made my experience pleasant and kept us in the loop the entire time. He’s i More

by Sheila M-K
Customer Service
Friendliness
Recommend Dealer
Yes

December 19, 2019

Dealership Rating
Employee Rating

Engine coolant light on I was grateful that Fox Valley Volkswagon was able to look at my car the same day I called. I am also happy to report that they did not find anything More

by AKRODANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 11, 2019

Dealership Rating
Employee Rating

Perfect service. Everything went well. Ready forme when I arrived recall work and scheduled service performed in timely manner. Service tech was knowledgeable and frie More

by GEORGEMCCARTY58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott in service

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