Ken Ritz | Page 2
Service Writer
Castle Volkswagen of Schaumburg
1000 E Golf Rd
Schaumburg, IL 60173
Dealership Experience
11 yrs, 11 mos
29 Reviews
Write a Review29 Reviews of Ken Ritz
February 01, 2020
Outstanding customer service from Ken Ritz. Great friendly service Fixed the issue with my car in the time promised. Would highly recommend this dealership. Thanks friendly service Fixed the issue with my car in the time promised. Would highly recommend this dealership. Thanks More
January 24, 2020
Service Appointment Ken Ritz did a Great job with identifying the problem with my front break on my 2019 Atlas. I will recommend Fox Valley to my friends Ken Ritz did a Great job with identifying the problem with my front break on my 2019 Atlas. I will recommend Fox Valley to my friends More
January 24, 2020
After god knows how long my windshield wipers were finally fixed! Super excited that they work again! I will continue to come here for my car. finally fixed! Super excited that they work again! I will continue to come here for my car. More
Other Employees Tagged: Stephen Golden, John McGowan, Matt Pease
January 24, 2020
Great friendly at desk. Rickey mechanic thorough The cookies were excellent too I will come back and buy a new car and tell all my friends about the great service cookies were excellent too I will come back and buy a new car and tell all my friends about the great service More
Other Employees Tagged: Stephen Golden, John McGowan, Matt Pease
January 22, 2020
The dealer was welcoming and gave a estimate time frame for the work completed. Offered coffee and a washed car which was nice. Happy experience. for the work completed. Offered coffee and a washed car which was nice. Happy experience. More
Other Employees Tagged: Stephen Golden, John McGowan, Matt Pease, Tech who worked on my car.
January 17, 2020
Great service! ken communicated to me throughout the entire process and even over delivered by having the car washed for me. Ken was respectful of my time and had me on my way in a timely fashion. entire process and even over delivered by having the car washed for me. Ken was respectful of my time and had me on my way in a timely fashion. More
January 14, 2020
Overall satisfied enough to go back. The price is high as one would expect from a dealer. Communication is prompt and clear. Wish they offered coupons more often. as one would expect from a dealer. Communication is prompt and clear. Wish they offered coupons more often. More
Other Employees Tagged: Matt Pease
December 21, 2019
Amazing Service! This was my second time working with Ken Ritz to have my car serviced. Ken made my experience pleasant and kept us in the loop the entire time. He’s i This was my second time working with Ken Ritz to have my car serviced. Ken made my experience pleasant and kept us in the loop the entire time. He’s incredibly friendly and personable, and it was truly a pleasure to work with him. Ken is an asset to the Schaumburg dealership. Thanks again, Ken! More
December 19, 2019
Engine coolant light on I was grateful that Fox Valley Volkswagon was able to look at my car the same day I called. I am also happy to report that they did not find anything I was grateful that Fox Valley Volkswagon was able to look at my car the same day I called. I am also happy to report that they did not find anything wrong with the car except that the coolant was a bit low. More
December 11, 2019
Perfect service. Everything went well. Ready forme when I arrived recall work and scheduled service performed in timely manner. Service tech was knowledgeable and frie Everything went well. Ready forme when I arrived recall work and scheduled service performed in timely manner. Service tech was knowledgeable and friendly. Overall no problems. Couldn't ask for more. More
Other Employees Tagged: Scott in service