Ken Ritz
Ken Ritz at Castle Volkswagen of Schaumburg
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Ken Ritz | Page 3

Service Writer

Castle Volkswagen of Schaumburg

1000 E Golf Rd
Schaumburg, IL 60173

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29 Reviews

Dealership Experience

11 yrs, 11 mos

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rated

29 Reviews

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29 Reviews of Ken Ritz

December 11, 2019

Dealership Rating
Employee Rating

I took my car in for a check up great service great attitude Very professional over there nice people nice attitude and got my car fixed specially the service guy name Scott they gave me a loaner they did what t More

by BUTCHJABBOUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shay Omar

November 19, 2019

Dealership Rating
Employee Rating

Quick & Friendly Easy to schedule an appointment, great communication with the service team via txt. The service was completed within an acceptable period, and the ca More

by Demetri X.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 12, 2019

Dealership Rating
Employee Rating

Thorough service every time I visit. Comfortable waiting area. Friendly staff. I drive a bit farther to bring my car here for service instead of the dealer closer to m More

by SKYGOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 08, 2019

Dealership Rating
Employee Rating

Great service Brought my car in to repair an intermittently occurring problem with the heater. They were able to find the issue, and give me back a warm car for wi More

by James Richard Fingers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 22, 2019

Dealership Rating
Employee Rating

Had my altas in for service I love when I have to bring my vehicle in for service. they are always nice and they want to make sure they do what ever it takes to make the coumster More

by RHONDA0675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Koumandarakis , Stephen Golden, John McGowan, Matt Pease

October 22, 2019

Dealership Rating
Employee Rating

Good service Good and friendly service. would recommend to anyone for check up or other service thank you for the service. I would love to check out sometime for o More

by SHAWN.LEE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 21, 2019

Dealership Rating
Employee Rating

Warranty work Quick and friendly to the point no bs no over sell. Great place great people. Waiting space is always clean well lit with food and snacks. Free shuttl More

by hzhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2019

Castle Volkswagen of Schaumburg responded

Thank you for leaving such a glowing review. We pride ourselves on our team's dedication to our customers every time they visit.

October 14, 2019

Dealership Rating
Employee Rating

Tire replacement Lost a tire due to a Chicago pot hole.With no advance appointment, the service department checked the car for any other damage,Installed a new tire an More

by JOEDEVITO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Pease

October 10, 2019

Dealership Rating
Employee Rating

Quick and courteous service The service was quick and the service advisor greeted me immediately right after I pulled my car into the service department. The dealership offers p More

by YIPLAWRENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John McGowan, Matt Pease

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