Ken Ritz | Page 3
Service Writer
Castle Volkswagen of Schaumburg
1000 E Golf Rd
Schaumburg, IL 60173
Dealership Experience
11 yrs, 11 mos
29 Reviews
Write a Review29 Reviews of Ken Ritz
December 11, 2019
I took my car in for a check up great service great attitude Very professional over there nice people nice attitude and got my car fixed specially the service guy name Scott they gave me a loaner they did what t Very professional over there nice people nice attitude and got my car fixed specially the service guy name Scott they gave me a loaner they did what they have to do call me every other day to check on me and make sure that I was OK with the loaner More
Other Employees Tagged: Shay Omar
November 19, 2019
Quick & Friendly Easy to schedule an appointment, great communication with the service team via txt. The service was completed within an acceptable period, and the ca Easy to schedule an appointment, great communication with the service team via txt. The service was completed within an acceptable period, and the car was washed although the sign “Car Wash Closed” was displayed. More
November 12, 2019
Thorough service every time I visit. Comfortable waiting area. Friendly staff. I drive a bit farther to bring my car here for service instead of the dealer closer to m every time I visit. Comfortable waiting area. Friendly staff. I drive a bit farther to bring my car here for service instead of the dealer closer to my home. More
November 08, 2019
Great service Brought my car in to repair an intermittently occurring problem with the heater. They were able to find the issue, and give me back a warm car for wi Brought my car in to repair an intermittently occurring problem with the heater. They were able to find the issue, and give me back a warm car for winter! More
October 22, 2019
Had my altas in for service I love when I have to bring my vehicle in for service. they are always nice and they want to make sure they do what ever it takes to make the coumster I love when I have to bring my vehicle in for service. they are always nice and they want to make sure they do what ever it takes to make the coumster happy. I recommend you should buy a vehicle from there More
Other Employees Tagged: Mike Koumandarakis , Stephen Golden, John McGowan, Matt Pease
October 22, 2019
Good service Good and friendly service. would recommend to anyone for check up or other service thank you for the service. I would love to check out sometime for o Good and friendly service. would recommend to anyone for check up or other service thank you for the service. I would love to check out sometime for other service More
October 21, 2019
Warranty work Quick and friendly to the point no bs no over sell. Great place great people. Waiting space is always clean well lit with food and snacks. Free shuttl Quick and friendly to the point no bs no over sell. Great place great people. Waiting space is always clean well lit with food and snacks. Free shuttle service was fast and professional. More
October 14, 2019
Tire replacement Lost a tire due to a Chicago pot hole.With no advance appointment, the service department checked the car for any other damage,Installed a new tire an Lost a tire due to a Chicago pot hole.With no advance appointment, the service department checked the car for any other damage,Installed a new tire and got me going again quickly.Much better than going to an unknown shop More
Other Employees Tagged: Matt Pease
October 10, 2019
Quick and courteous service The service was quick and the service advisor greeted me immediately right after I pulled my car into the service department. The dealership offers p The service was quick and the service advisor greeted me immediately right after I pulled my car into the service department. The dealership offers premium coffee and cookies with very comfortable waiting area. It has always been very positive experience with Volkswagen Schaumburg. More
Other Employees Tagged: John McGowan, Matt Pease