Rallye is a first rate, top drawer dealership.
Everyone at the dealership, whether in sales, service, parts, and customer service routinely go above and beyond all expectations. A special mention
Everyone at the dealership, whether in sales, service, parts, and customer service routinely go above and beyond all expectations. A special mention regarding Kenneth Vachris in service. He is outstanding, and does not return a vehicle until is in perfect condition. I wouldn't purchase or service a vehicle anywhere else, and I live 300 miles away.
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by Sfrank
Service Price Transparency
Jul 28, 2024 -
Rallye Motors responded
Thank you for the incredible feedback! We’re thrilled to hear that you consider Rallye a top-notch dealership and that our entire team consistently exceeds your expectations. Kenneth Vachris will be especially pleased to know his dedication to perfection in service made such an impact. We truly appreciate your loyalty, even from 300 miles away. If there’s anything else we can do for you, please let us know!
Ken V is the absolute best prompt service!
Attentive to customer needs completely unaware of what my car needed after I explained. He know exactly what to do!!! He completely eased my worries!
Attentive to customer needs completely unaware of what my car needed after I explained. He know exactly what to do!!! He completely eased my worries! Great representation on the quality of Rallye service center
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by Jeriegross
Service Price Transparency
Jul 25, 2024 -
Rallye Motors responded
Thank you so much for your kind words! We're delighted to hear that Ken V provided you with such attentive and prompt service. It’s great to know he eased your worries and showcased the quality of our service. We appreciate your feedback and look forward to assisting you again!
Again, Kenny delivered excellent service!
For some reason, my appointment did not show up in the system. Kenny is very kind enough to squeeze me into his busy schedule and finish the service
For some reason, my appointment did not show up in the system. Kenny is very kind enough to squeeze me into his busy schedule and finish the service as quick as possible. Two thumbs up!!
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by BRUCE_YUAN
Service Price Transparency
Jul 25, 2024 -
Rallye Motors responded
Thank you so much for your kind words! We're thrilled to hear that Kenny provided excellent service and accommodated you despite the scheduling issue. We’ll make sure to pass on your praise—two thumbs up indeed! If you need anything else, just let us know.
JUST SAID
KENNY IS THE SUPER HERO AT MERCEDES SERVICE
DEPARTMENT
THANK YOU KENNY FOR HELPING SINCE 24 YEARS IN A ROW TO ME
DEEPAK VERMA
DEPARTMENT
THANK YOU KENNY FOR HELPING SINCE 24 YEARS IN A ROW TO ME
DEEPAK VERMA
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by RULER1960
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2024 -
Rallye Motors responded
Thank you so much, Deepak! We're thrilled to hear that Kenny has consistently provided exceptional service over the past 24 years. We truly appreciate your loyalty and trust in our Mercedes service department. If there's anything else we can assist you with, please don't hesitate to let us know. Here's to many more years of excellent service!
Top notch service department.
Ken leads the way with exceptional customer service. His knowledge is wide and deep. Hats off to a great team
Ken leads the way with exceptional customer service. His knowledge is wide and deep. Hats off to a great team
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by JOEB5557
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2024 -
Rallye Motors responded
We're thrilled to hear that you had a top-notch experience in our service department, and that Ken provided exceptional customer service. His extensive knowledge is indeed an asset to our team. We appreciate your recognition and look forward to continuing to provide you with excellent service in the future.
Wonderful experience.
Everything was taken care of without any hitch. The service representative gets a shout out from us
Everything was taken care of without any hitch. The service representative gets a shout out from us
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by FATAK110
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2024 -
Rallye Motors responded
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us and that everything went smoothly. Our service representative appreciates the shout-out! If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again in the future.
Service rep was great.
Very smooth process with loaner and service. Very satisfied with Rallye and will continue to use.
Very smooth process with loaner and service. Very satisfied with Rallye and will continue to use.
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by eilenbergered
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2024 -
Rallye Motors responded
Thank you for your feedback! We're glad to hear that you had a smooth experience with our service team and loaner process at Rallye. Your satisfaction means a lot to us, and we look forward to continuing to provide you with excellent service in the future. If you need anything else, please don't hesitate to reach out.
Always a pleasant experience.
Especially working with Ken. Goes above and beyond. I had great experience with this car and the previous one.
Especially working with Ken. Goes above and beyond. I had great experience with this car and the previous one.
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by Roly
Service Price Transparency
Jun 19, 2024 -
Rallye Motors responded
It's fantastic to hear that you've had such positive experiences, especially with Ken going above and beyond. We're thrilled that you've enjoyed both your current and previous cars with us. If there's anything else we can do for you, just let us know. Happy driving!
I have been with Kenny as long as he’s started at Rallye
Mercedes. Best of the best service advisor. Always does the right thing, reasonable and accommodating. Highly recommend.
Mercedes. Best of the best service advisor. Always does the right thing, reasonable and accommodating. Highly recommend.
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by Dr. CJ
Service Price Transparency
Jun 18, 2024 -
Rallye Motors responded
That's fantastic to hear! Kenny sounds like a valuable member of our team, and we're delighted to hear that he's provided you with exceptional service over the years. Thank you for recommending him, and we look forward to continuing to provide you with top-notch service in the future.
Service was very good and timely but I think I filled out
A survey already
A survey already
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by RENHOFF
Verified Customer
Verified Customer
Jun 17, 2024 -
Rallye Motors responded
Thank you for your feedback! We're glad to hear you had a good experience with our service team. If you've already filled out a survey, we appreciate your input. Have a great day!
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