Ken Vachris | Page 2

I purchased my 2022 GLE AMG 53 from this dealership as well, which was an outstanding expereince on its own. Servicing experience is even better. Vinny is on top of his game and is extremly proactive an well, which was an outstanding expereince on its own. Servicing experience is even better. Vinny is on top of his game and is extremly proactive and reactive with his communication. I've worked with both Vinny and Kenny and both are folks I would invite over for the holidays! More

by Mike Lupia Verified Customer Verified Customer

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Ken Vachris is the best. So helpful. Always great to work with. He makes sure my dad is well taken care of. So helpful. Always great to work with. He makes sure my dad is well taken care of. More

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Last service was Dissapointing, after 16 years of service. Took GLK350 in to for service and to fix rear passenger light issue in February. Replaced motherboard, after which lights kept flashing when service. Took GLK350 in to for service and to fix rear passenger light issue in February. Replaced motherboard, after which lights kept flashing when car was off. Battery died twice, had to get it towed to replace battery twice. Took vehicle back end of May, explained the issue in detail. Kept vehicle for several days, said it was corrected. While at dealer lights did not blink. Upon return home, same thing occurred, vehicles died again. Tried contacting service department and representative, left message no response. Original fix caused problem, paid second time to corrrect, and diagnose situation caused by their repair and still in the same situation. Very Dissapointing and unfair. More

by SINIKKAWAHAB Verified Customer Verified Customer

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Great customer service! They go above & beyond to make you feel important. Eliot & Ken are the best ! They go above & beyond to make you feel important. Eliot & Ken are the best ! More

by ANTHONY@UMBERTOSNHP.COM Verified Customer Verified Customer

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Kenny is professional, knowledgeable, and extremely pleasant to work with. It’s reassuring to know that if you have a problem with your car, Kenny will guide you through the process and help get it res pleasant to work with. It’s reassuring to know that if you have a problem with your car, Kenny will guide you through the process and help get it resolved as quickly and efficiently as possible. His dedication to customer service makes the entire experience much less stressful. More

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Always courteous and professional. Easy to make the appointments and never had a problem with service Easy to make the appointments and never had a problem with service More

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Kenny is great. He has always been very professional and very knowledgeable and helpful. Thank you Mr Vachris. He has always been very professional and very knowledgeable and helpful. Thank you Mr Vachris. More

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Stephen is really helpful and nice! We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectf We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectful! More

by Weining liang Verified Customer Verified Customer

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Using this facilities for more then 10 years and very satisfied with the service and knowledgeable staff and friendly approach. satisfied with the service and knowledgeable staff and friendly approach. More

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Beautiful facility. Staff were friendly. I was checked in right away and was able to leave sooner than expected! Lounge area was nice and comfortable. Staff were friendly. I was checked in right away and was able to leave sooner than expected! Lounge area was nice and comfortable. More

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