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March 22, 2018
Superior service by Ken Vacris-Rallye should be proud!! Kenny Vacris is superb!! He knows how to get things done with amazing attitude. He is a true professionals and I hope this review goes in his permane Kenny Vacris is superb!! He knows how to get things done with amazing attitude. He is a true professionals and I hope this review goes in his permanent record. I would not hesitate to lease another merceofrom Rallye in the coming months just because of Ken’s superior service! Feel free to contact me Any time. RT King 516-313-8834 More
March 22, 2018
Service visit Service was as expected and as usual..................car was ready as promised and all issues resolved. I have no problem recommending Rallye for sa Service was as expected and as usual..................car was ready as promised and all issues resolved. I have no problem recommending Rallye for sales and service. More
March 22, 2018
Fast, efficient, good and friendly service. Good service and professional customer care. Ken Vachris reviewed and provided in depth advice even it is not related to the reason of this visit. Rec Good service and professional customer care. Ken Vachris reviewed and provided in depth advice even it is not related to the reason of this visit. Recommended what is needed service. More
March 22, 2018
Hats off to Rallye service Always a great job, and Kenny is the icing on the cake. In fact, he is the cake. Keeps you informed as to status and never disappoints what could be a Always a great job, and Kenny is the icing on the cake. In fact, he is the cake. Keeps you informed as to status and never disappoints what could be a bad experience if not done perfectly. He comes through always More
November 16, 2017
Excellent Service Kenny is always friendly and knowledgeable when we bring in our car. We have been working with him for several years and appreciate his help in worki Kenny is always friendly and knowledgeable when we bring in our car. We have been working with him for several years and appreciate his help in working through any issues with our cars. I would highly recommend him to anyone needing service. More
May 11, 2016
15 YEARS AND COUNTING It took us 15 years before we got our second Mercedes Benz from Rallye Motors. Tom Walton gave me the same professional and special treatment I got 1 It took us 15 years before we got our second Mercedes Benz from Rallye Motors. Tom Walton gave me the same professional and special treatment I got 15 years ago. He is truly a wonderful and valuable asset to the company. He's the best. And with Ken Vachris for service and support, what more can you ask for. More
Other Employees Tagged: Tom Walton
March 09, 2016
experience from xxxx Kenneth Vachris took our car on Monday for service overnight. Instead of 1 night he held it for 2 nights without calling us back with an explanation. Kenneth Vachris took our car on Monday for service overnight. Instead of 1 night he held it for 2 nights without calling us back with an explanation. When my husband called the service department this morning, they told him the car has been ready. He never heard back from Kenneth Vachris. He took the train and was supposed to be picked up at a nearby train station. They never returned his calls for pick-up and they kept redirecting him to the wrong numbers and voicemails. Since this is the only dealership for Smart cars on LI, they behave anyway they want with the owners of such cars. Avoid this dealership, especially Kenneth Vachris. More
December 13, 2015
Great attitude to go with great service Ken is not only personable but he is on top of his game quick to initiate and while this was my first visit for service I know that I have friend and Ken is not only personable but he is on top of his game quick to initiate and while this was my first visit for service I know that I have friend and go to person for my service needs More
Other Employees Tagged: Eliot Cohen , Doreen at service reception couldn't have been nicer and welcoming thank you
December 02, 2015
The BEST OUTSTANDING service &, Sales...... You could never want for more!! Jerry is very honest and you know he is doing his best. The service department is OUTSTANDING service &, Sales...... You could never want for more!! Jerry is very honest and you know he is doing his best. The service department is delightful. I could never say enough about them. More
Other Employees Tagged: Jerry Sherry
July 15, 2015
I trust my smart car only to this man! I bought my smart fortwo from Rallye some time ago. In the very beginning, I had an issue with a faulty key fob, and then a leak in back window. Both I bought my smart fortwo from Rallye some time ago. In the very beginning, I had an issue with a faulty key fob, and then a leak in back window. Both times they were warranty issues, and both times I had Kenny. He took care of things for me and my car came back, issues solved and with light hearted banter included. I always email him with issues I have, and he answers my questions promptly and saves the trip to service if my issue can be solved stupidly easily. Recently I went in for my windshield issue. He took care of everything for and was able to get me a kick-xxx loaner. As always his funny quips and conversation make the experience great. I forget im in there for a problem with my car. He's a stand up guy, and Rallye Motors needs to acknowledge him and give him a bonus or promotion or something. He is an asset to Rallye. And he is the only reason I continue service with Rallye. More

