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Kenda Henderson
Kenda Henderson at Walt Massey Chevrolet GMC Lucedale

Kenda Henderson | Page 12

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

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4.9
181 Reviews
4.9

181 Reviews

Write a Review

181 Reviews of Kenda Henderson

August 06, 2025

Dealership Rating
Employee Rating

Kenda is very helpful and professional. They got my taken care of quickly and the repair worked well. More

by rparker0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Latisha Goff

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Aug 08, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re glad Kenda was able to help you so quickly and professionally. It’s great to hear your repair went smoothly and worked out well!

August 02, 2025

Dealership Rating
Employee Rating

Everyone I dealt with was nice. The only thing I waited longer than I expected having an appointment. But overall I was pleased. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon , Allison Scott, Danny Moorman. It is always a pleasure to see Danny. He’s the best.

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Aug 05, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a positive experience overall and that our team treated you well. We appreciate your patience with the wait time and will use your feedback to continue improving. Thank you for choosing us!

July 31, 2025

Dealership Rating
Employee Rating

Jessica runs a very professional and informative service department. I had questions and they were answered to my satisfaction. More

by sewinstead1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon , Allison Scott

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Jul 31, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear Jessica and the team took great care of you! Providing clear, informative service is something we take pride in, and it’s great to know your questions were fully addressed.

July 28, 2025

Dealership Rating
Employee Rating

Did a very great job, plus the sales woman and finance woman were excellent 👏. FANTASTIC. More

by jgb92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shemuel McCraney, Jessica Mannon , Makailah Churchwell, Kayla Levins, Allison Scott

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Jul 30, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear your truck-buying experience was smooth and convenient! Our team is always happy to go the extra mile—literally. Enjoy your new truck, and thank you for choosing us!

July 25, 2025

Dealership Rating
Employee Rating

The dealership took care of my issue and has always in the past. Very friendly and courteous. Excellent customer service in the service department. I enjoy doing business with this business in Luceda More

by mcgarityr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon , Allison Scott

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Jul 28, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re so happy to hear the team in Lucedale continues to take great care of you! Friendly service and consistent support are what we strive for—thanks for being a loyal customer!

July 23, 2025

Dealership Rating
Employee Rating

Did not get the service I paid for and was still charged full amount. Have tried calling to speak with a supervisor and left voice mails and I’m being ignored. Go to another dealer More

by James Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 24, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re very sorry to hear about this, James. That’s not the experience we want anyone to have. Please give our General Manager, Phillip Pogue, a call directly on his cell at 601-466-8474 so we can understand what happened and work toward making it right. Your feedback matters, and we appreciate the opportunity to address it.

July 21, 2025

Dealership Rating
Employee Rating

Had to wait for four hours for a oil change ,tire rotation and two batteries replaced that’s unacceptable. Used there texted messaging and there email to get a update on the progress of service but n More

by thomas.turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 24, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re very sorry for the long wait and lack of communication during your visit—that’s not the level of service we expect for our customers. Your time and trust are important to us, and we appreciate you sharing this feedback. Please reach out directly to our General Manager, Phillip Pogue, at 601-620-0266 so we can address your concerns and work toward making this right.

July 11, 2025

Dealership Rating
Employee Rating

Always friendly and informative about the work being done on my car. Very satisfied with everyone… More

by Marline McLeod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon , Allison Scott

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Jul 12, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you’re always met with friendly, informative service! It’s great to know you’re satisfied with the team—we appreciate your continued trust.

July 11, 2025

Dealership Rating
Employee Rating

Always friendly and informative about the work being done on my car. Very satisfied with everyone… More

by Marline McLeod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon , Allison Scott

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Jul 12, 2025

Walt Massey Chevrolet GMC Lucedale responded

Thank you, Marline! We're so glad to hear that you consistently receive friendly and informative service. Your satisfaction means a lot to us, and we appreciate your continued support!

July 03, 2025

Dealership Rating
Employee Rating

Walt Massey has been good for us. We have bought numerous cars and trucks from them. More

by dvdjn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Allison Scott

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