Kenda Henderson | Page 5

Walt Massey Chevrolet GMC Lucedale responded

Thank you for sharing your experience. We’re glad to hear Kenda took great care of you and ensured your repairs were handled professionally from start to finish. We truly appreciate your trust in our team!

Walt Massey Chevrolet GMC Lucedale responded

Thank you for sharing your experience. We’re glad to hear you received great service and that Jessica was helpful throughout your visit. We truly appreciate your kind words and your support!

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words. We’re glad to hear you consistently receive excellent service at Walt Massey and truly appreciate your recommendations to others. We look forward to assisting you again in the future!

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words. We’re glad to hear you had a great experience with both sales and service. We truly appreciate your support and look forward to assisting you again in the future.

Walt Massey Chevrolet GMC Lucedale responded

It is remarkable to hear that the service provided went so far above and beyond to meet your needs. Ensuring every requirement is met with helpfulness is a top priority for the staff. Your appreciation for this extra effort is greatly valued.

Walt Massey Chevrolet GMC Lucedale responded

It is helpful to receive this feedback regarding the frequency of appointment notifications. While providing prompt service is a top priority, ensuring communication remains convenient and not overwhelming is equally important. Your punctuality is appreciated, and your preference for a single text reminder has been noted.

Walt Massey Chevrolet GMC Lucedale responded

It is great to hear that the quick scheduling and clear communication made for a smooth experience. Everyone here works hard to accommodate short-notice appointments and keep things transparent. We appreciate the support and the kind words about the service department.

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Payton Massey, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 247-0123.

Walt Massey Chevrolet GMC Lucedale responded

We are thrilled to hear that Kenda made such a positive difference in your experience! Ensuring every guest is taken care of with both kindness and professionalism is exactly what we strive for. It is wonderful to know she went above and beyond for you. Thank you for the high praise and for choosing us!

Walt Massey Chevrolet GMC Lucedale responded

It was a pleasure navigating the warranty process to ensure the vehicle was properly handled. Providing a seamless and stress-free experience with parts on hand is always the goal. We are glad the repairs were completed within a reasonable time and at a better cost. Thank you for the opportunity to help!