Kendall Brown

Gary was a very relaxed person, he didn't try to "make" the sale happen and very relatable. we talk about hobbies just as much as the new car I was test driving! He didn't have any issues explaining the ne the sale happen and very relatable. we talk about hobbies just as much as the new car I was test driving! He didn't have any issues explaining the new technologies for me (my last car was a 2012) I had a wonderful experience More

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This was hands down the best car buying experience I’ve ever had. After dealing with negative equity for years, I was honestly nervous going into this process, but Dylan and Kendall completely changed t ever had. After dealing with negative equity for years, I was honestly nervous going into this process, but Dylan and Kendall completely changed that for me. Dylan was incredible to work with. No pressure, no games, just honest and helpful from the beginning. Kendall in finance made everything easy to understand and really took the time to make sure I was comfortable with the numbers and the final deal. They both went above and beyond to make this work for me, and I truly appreciate it. I left feeling confident and excited instead of stressed, which has never happened before when buying a car. I ended up in a Chevrolet Trax and couldn’t be happier with how everything turned out. Highly recommend working with them. More

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Very professional and dedicated to the service of the customer! I travelled 800 miles to this dealership and was very pleased! customer! I travelled 800 miles to this dealership and was very pleased! More

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There should be a choice for zero stars. This dealership is the most ridiculous place I have ever been. The entire place is run like a rent a center. There is zero cross communication. Absol This dealership is the most ridiculous place I have ever been. The entire place is run like a rent a center. There is zero cross communication. Absolutely zero. The lack of professionalism, integrity, quality, knowledge, and pure honesty is absurd. I came here for service. Prior to coming I called, as I had a few service recalls on my car. I asked for a call back. Never got one. It took me 4 times to call to be able to make an appointment; seems a little excessive to me. After making an appointment I asked for a phone call back as I needed a repair on my car and wanted to speak to someone. I was advised only a service advisor would be able to assist. Fine. I never got a call. I called back. Never got a call. I called back again; all of which, to be noted, I’m speaking with someone who is sitting at home sending messages to the dealership service center. Short end. I never got a call. I had to book my service 3 months in advance. That was how long it took them to give me a Saturday appointment. I asked for a loaner. I was told they are first come first served. I asked as it was so far in advance if they could reserve one. I was told no. Zero shock there. I arrived for my service appointment. I inquired how long it would be and they informed me it would take the day and I could come first thing Monday morning to pick it up. As I was there I said I was interested in trading in my vehicle and getting something bigger; my lease is up in a few months and I was ready to do something that day. They handed me over to a young woman. She introduced herself. Nice, but green, and had the professionalism of a fast food employee, not necessarily a car salesperson. After taking 30 minutes of my time; and me explaining exactly what I wanted, she tells me “I’m not exactly a sales person, I’m an assistant. I’ll have to get my person to help you. He’s on his way back here now.” There is nothing more insulting to me that wasting someone’s time. So. We walked back into the dealership. She asked me to take a seat and he would be here shortly. I took a seat and looked around. I saw a boys club. An old school setting of a poorly run car dealership with makeshift “deal tables” and men who were sitting around doing nothing but goofing off. One man was practicing his golf swing while the others were laughing. No one came over to me. No one. No one asked if I needed help. If I was waiting for something. They all sat there like children. 20 minutes passed. So, without a car (as mine was there for service) I took an uber to another Chevy dealership. About 6 minutes before my uber arrived the young woman re appears with a man. He greets me by saying “so I hear you may be interested in a car.” Mind you, wasting my time is the biggest insult. So I explained to him that I already went through my criteria with the young woman and I was headed to another Chevy dealership and showed him the goofing off and how incredibly insulting the incompetence was at that dealership. He apologized and said he would make it up to me by giving me the best deal. His name was Dennis. He said he would call me later after locating the vehicle that fit my specs. He never called. I can’t say in surprised. The next day I get a text message. “Are you still interested in test driving a xxxxx”. To which I reply “no, I’m waiting on a quote; someone was supposed to call me?” And then about an hour later I get another message “oh sorry. I see it was Dennis. Okay thanks.” At that point I still get no reply. No quote. No apology. No nothing. Monday rolls around and I call the dealership when they open to confirm my car is ready. I get the answering service. I am told no one is available, they just opened. How is no one available if they just opened? Again I leave my information and ask for a phone call back. One hour passes. Nothing. I call back. Same thing. Another hour. I call again. Leave a message. 4 hours later I receive a call…. More

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Jose was very helpful and professional. He was punctual and helpful in finding a car. He was punctual and helpful in finding a car. More

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I had an incredible experience working with Jose Alzuri during my recent purchase at Don Mealey Chevrolet. From start to finish, Jose went above and beyond to ensure everything was smooth, transparent, and during my recent purchase at Don Mealey Chevrolet. From start to finish, Jose went above and beyond to ensure everything was smooth, transparent, and genuinely enjoyable. He is truly a man of his word—every promise he made, he followed through on without hesitation. Jose’s professionalism, integrity, and commitment to customer satisfaction really set him apart. He listened carefully to what I needed, guided me through the process with honesty and patience, and made sure I felt confident and taken care of every step of the way. It’s rare to find someone who combines such dedication with a warm, personable approach. Mr. Alzuri is truly an asset to your dealership, and I’m grateful for the outstanding service he provided. If you’re buying a vehicle at Don Mealey Chevrolet, do yourself a favor and ask for Jose—you won’t be disappointed! More

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I can’t say enough about the folks at Don Mealey. Not only are their prices more than fair, they’re willing to go above and beyond to make sure you get into the car of your dreams. Run, Don’t walk, Not only are their prices more than fair, they’re willing to go above and beyond to make sure you get into the car of your dreams. Run, Don’t walk, to Don Mealey!!! More

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Easiest new car buying experience. No pressure, willing to work with customer so both parties are happy. Jose Alzuri was a pleasure to work with and very knowledgeable about the featur No pressure, willing to work with customer so both parties are happy. Jose Alzuri was a pleasure to work with and very knowledgeable about the features and options of the vehicle. More

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1. Barbara Carballada: I just bought my first ever EV, Barbara was great. Full of enthusiasm, cooperation, financing suggestions. Made the experience surprisingly very enjoyable. I will recommend her for Barbara was great. Full of enthusiasm, cooperation, financing suggestions. Made the experience surprisingly very enjoyable. I will recommend her for sure. 2. Joseph Perez. Very knowledgeable and helpful in helping us determine the true warranty needs in our situation. I appreciate his work. 3. Kendall Brown: Took time to sit with me to help me understand the particulars of charging, levels of charging and costing thereof at charging stations. Also explained the battery capacity and composition and degradation potential. All these are key items in enjoying our driving experience with our new EV. Kudos to Kendall. More

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Excellent sales staff. A no pressure sales environment experience. I would buy another car again there in the future. Highly recommended! A no pressure sales environment experience. I would buy another car again there in the future. Highly recommended! More

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