Kendell Bowers

Kabe was extremely helpful and got me into the perfect vehicle! 🚘 The first SUV he showed me was the one, so I didn't even look at anything else!!!!. He explained all the features clearly and made the en vehicle! 🚘 The first SUV he showed me was the one, so I didn't even look at anything else!!!!. He explained all the features clearly and made the entire process easy and stress free. I've never felt more comfortable buying a vehicle from a dealership. Highly recommend Kabe and 518 Auto Sales! 🙌🔥🔑 More

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Denzel was patient and amazin, very patient and polite; helped ne out with my situation and got ke rolling 10/10 recommend' Kendell made the magic happen on the financing helped ne out with my situation and got ke rolling 10/10 recommend' Kendell made the magic happen on the financing More

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From the second I hoped out the car Kabe came to me and everything else was like that also big shout-out to kendell kensell he he gave me all the facts and did what's best for me and has some fire air fres everything else was like that also big shout-out to kendell kensell he he gave me all the facts and did what's best for me and has some fire air freshners More

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Brandon was very responsive, knowledgeable, attentive and respectful. Everything went smoothly and the process was quick and seamless. The entire staff were welcoming, friendly and funny. Love the workmanshi respectful. Everything went smoothly and the process was quick and seamless. The entire staff were welcoming, friendly and funny. Love the workmanship and team work. More

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Bait-and-switch — documented with screenshots, buyer beware. VEHICLE: 2012 VW Jetta GLI Autobahn, VIN 3VW4A7AJ1CM384898, Stock #7766 TIMELINE: • Found listed on Cars.com at $3,999 base, mileage s beware. VEHICLE: 2012 VW Jetta GLI Autobahn, VIN 3VW4A7AJ1CM384898, Stock #7766 TIMELINE: • Found listed on Cars.com at $3,999 base, mileage shown as 75,722. • Called and spoke with Brandon. Asked directly about availability and mileage — he confirmed available, quoted ~73k miles. • I mentioned the Carfax showed 92,190 actual current miles (the 75,722 figure is from a 2023 event, not current). His response: "maybe that's why it's so cheap... we have over 500 cars, cycle about 50 a week, take the trip, if you don't like that one we have others." • Scheduled an appointment through their text system for Sunday 11:00 AM (their opening time), specifically requesting to hear the engine cold start rather than have it pulled up and idling. This was confirmed in writing twice — once immediately, once again the day before with an explicit repeat: "we'll leave the Jetta parked until you get here." • Drove several hours from out of state for the appointment. • Arrived at opening. Told on the spot the car "wasn't here" / had "a serious mechanical failure" — quote: "sometimes we take a loss, that one was more like a mechanic's special." No advance notice despite confirming availability by text less than 24 hours earlier. Was then offered other vehicles on the lot instead. • Left without being shown any vehicle, since I wasn't going to make a purchase decision in an unprepared, high-pressure redirect situation. • Called Brandon the next asking directly: is the car here or not, and what's actually wrong with it. He said "I think it's out back, let me call you back in 5 minutes." No callback after 3+ hours. • Followed up again via text hours later with a final, direct, good-faith message. Confirmed he was active/reachable that same day (had already answered other questions from me), but this message went unanswered for 2+ hours and counting. • Throughout this entire period, the same VIN remained actively listed and marketed on Cars.com and on 518's own site, with the price fluctuating: $5,157 (8/7) → $3,999 (9/1) → back to $5,157 (9/18, right around my visit) — and it is still listed as available today with a "Get Cash Offer Now" / active inquiry form live on their own website. A car they don't have or has genuine catastrophic mechanical failure doesn't get relisted as available at a higher price weeks later. This has the hallmarks of a classic price-anchoring bait tactic: advertise an unrealistic price to generate lot traffic and calls, then redirect in-person visitors to higher-priced inventory once they've made the trip. I have the full text/call history and screenshots documenting every step of this timeline, including the confirmed cold-start appointment, the on-site denial, and the ongoing live listing. Buyer beware — verify everything independently, don't make a special trip based on a phone confirmation, and don't expect a straight answer about what's actually on the lot. More

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Chris and Kendell were absolutely awesome. We feel like we received a good deal and they worked really hard to make the transaction as quick and easy as possible. Good job 518!!! We feel like we received a good deal and they worked really hard to make the transaction as quick and easy as possible. Good job 518!!! More

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Denzel and Kendall was amazing, easy process and got me in and out' love my Durango, all white my whole driveway now! in and out' love my Durango, all white my whole driveway now! More

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The salesperson Brandon was great. He immediately returned my call fter i left a message. He was there to greet me when I pulled up. He was friendly, personable, and very knowledgeable He immediately returned my call fter i left a message. He was there to greet me when I pulled up. He was friendly, personable, and very knowledgeable. He does customer service right. Also, the management team all came out to greet me and introduce themselves to me. I thought that was great also. I will have no problem recommending this dealership to my family and friends. Myron Hall More

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I came to 518 Auto Sales looking for an upgrade and a payment that actually fit my budget. Kabe listened to everything I needed, showed me options without any pressure, and made the whole process feel ea payment that actually fit my budget. Kabe listened to everything I needed, showed me options without any pressure, and made the whole process feel easy.When it came time for financing, Kendall worked every angle, explained everything clearly, and got me approved with numbers I was comfortable with. I’m driving away in my new SUV feeling confident, happy, and taken care of. If you want people who actually put in the work for you, go to 518. They really got it done for me. More

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I want to thank Brandon Stern and the rest of the 518 crew! One of the smoothest car shopping experiences I’ve had. Drove an hour and a half. The car was exactly as advertised and the process was as effi crew! One of the smoothest car shopping experiences I’ve had. Drove an hour and a half. The car was exactly as advertised and the process was as efficient and seamless as could imagine! More

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