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Jose "TJ" Mendez

Overview Reviews (10) Inventory (283)

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Jose "TJ" Mendez

Sales Professional

518 Auto Sales of Norfolk

6950 N Military Hwy
Norfolk, VA 23518

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5.0

10 Reviews

Overview Reviews (10) Inventory (283)

Industry Experience

19 yrs, 4 mos

5.0

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Jose "TJ" Mendez

September 25, 2026

Dealership Rating

Employee Rating

Brandon was very responsive, knowledgeable, attentive and respectful. Everything went smoothly and the process was quick and seamless. The entire staff were welcoming, friendly and funny. Love the workmanshi respectful. Everything went smoothly and the process was quick and seamless. The entire staff were welcoming, friendly and funny. Love the workmanship and team work. More

by kdfg05

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Stern, Alex Hargrow, Christian Hearns, Ray Miran, Gabe O'Gorman, Chris "Saltz" Saltzman, Kabe Miran, Denzel Diggs, Kendell Bowers

Sep 28, 2026 -

518 Auto Sales of Norfolk responded

Thank you so much for the wonderful review! We’re thrilled to hear Brandon provided responsive, knowledgeable, and respectful service and that everything went smoothly from start to finish. We’ll be sure to share your kind words with Brandon and the entire team. We truly appreciate your business and are so glad you enjoyed your experience with us! ⭐⭐⭐⭐⭐

September 12, 2026

Dealership Rating

Employee Rating

Got me the car I wanted quick and easy I was in and out in no time in no time More

by tionne

Recommend Dealer

Yes

Other Employees Tagged: Chris "Saltz" Saltzman

Sep 14, 2026 -

518 Auto Sales of Norfolk responded

Thank you, Tionne, for the great review! We’re so glad we could get you into the car you wanted and make the process quick, easy, and hassle-free. We appreciate your business and hope you enjoy your new ride!

September 11, 2026

Dealership Rating

Employee Rating

I was happy with the service received. I was treated fairly. I will return looking for another vehicle. I will refer them to my friends. I was treated fairly. I will return looking for another vehicle. I will refer them to my friends. More

by Jrasy2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 11, 2026 -

518 Auto Sales of Norfolk responded

Thank you so much for your kind words and for sharing your experience! We’re glad to hear you felt you were treated fairly and were happy with the service you received. We truly appreciate your referrals and look forward to helping you find your next vehicle when you’re ready. Thanks again for choosing 518 Auto Sales! 🙌

August 31, 2026

Dealership Rating

Employee Rating

Quick, thorough and efficient. , no games played. They made me a fair offer on my trade in and helped us upgrade to something bigger ! , no games played. They made me a fair offer on my trade in and helped us upgrade to something bigger ! More

by jpaquet12

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 31, 2026 -

518 Auto Sales of Norfolk responded

jpaquet12 Quick, thorough and efficient. , no games played. They made me a fair offer on my trade in and helped us upgrade to something bigger !

August 28, 2026

Dealership Rating

Employee Rating

JT did a wonderful job on finding a car for our daughter. Would have gotten 5☆ if they would have filled up the gas tank and put air in the tires but other than that he did a great job and the other guy did Would have gotten 5☆ if they would have filled up the gas tank and put air in the tires but other than that he did a great job and the other guy did as well More

by tahlalncat9

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chad Carafello

Aug 28, 2026 -

518 Auto Sales of Norfolk responded

Thank you for your honest review! We’re so glad to hear that JT and the rest of our team did a wonderful job helping you find the right car for your daughter. We truly appreciate your feedback regarding the gas tank and tire pressure, and we’ll certainly take that into consideration. Congratulations on the new vehicle, and thank you for choosing us! 🚗⭐

August 20, 2026

Dealership Rating

Employee Rating

Denzel and TJ was amazing, I’m sending all my friends to 518 to get a car! Worked with me so well and patient 518 to get a car! Worked with me so well and patient More

by kyamae1314

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Denzel Diggs

Aug 20, 2026 -

518 Auto Sales of Norfolk responded

Thank you so much for the amazing review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that Denzel and TJ were patient, helpful, and worked with you to make your experience a great one. Your recommendation means a lot to us, and we truly appreciate you sending your friends our way! Welcome to the 518 Auto family, and enjoy your new ride! 🚗🔥

August 19, 2026

Dealership Rating

Employee Rating

I was very pleased with his help. He was very courteous very helpful and I mean everything was excellent. I am very, very satisfied. He was very courteous very helpful and I mean everything was excellent. I am very, very satisfied. More

by Norfolkangie

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 20, 2026 -

518 Auto Sales of Norfolk responded

Thank you so much for the wonderful review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that you were very pleased with the help you received and that everything exceeded your expectations. Your satisfaction means so much to us! We truly appreciate you choosing 518 Auto Sales and hope to see you again in the future. 🙌🚗

August 16, 2026

Dealership Rating

Employee Rating

Friendly and Professional. Sales team listened to our concerns, our needs, our BUDGET, and then helped us find the right vehicle for us. No pressure - tons of patience. The onl Sales team listened to our concerns, our needs, our BUDGET, and then helped us find the right vehicle for us. No pressure - tons of patience. The only good used car experience I've had in 6 years of living in Hampton Roads. More

by cole.g.amburn

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Stern

Aug 17, 2026 -

518 Auto Sales of Norfolk responded

Thank you so much for the incredible 5-star review! ⭐⭐⭐⭐⭐ We’re so glad our team could provide the friendly, professional, and pressure-free experience you deserve. We truly appreciate you trusting us with your purchase and are happy we could listen to your needs, concerns, and budget to help you find the right vehicle. Hearing that this was your best used car experience in six years of living in Hampton Roads means a lot to our entire team! Congratulations on your new ride, and thank you for choosing us! 🚗❤️

August 12, 2026

Dealership Rating

Employee Rating

Seamless car deal ! Came in last week, did some shopping and no other place made us feel as welcome as 518 auto sales did. Brandon stern was phenomenal! Came in last week, did some shopping and no other place made us feel as welcome as 518 auto sales did. Brandon stern was phenomenal! More

by Ambrurn

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Stern

Aug 13, 2026 -

518 Auto Sales of Norfolk responded

Thank you, Ambrurn, for the fantastic review! We’re thrilled to hear you felt welcomed at 518 Auto Sales and that Brandon provided such a phenomenal experience. We truly appreciate your business and hope you enjoy your new vehicle! 🚗⭐

August 12, 2026

Dealership Rating

Employee Rating

Great group of folks at 518! We love our new 4Runner and couldn’t be happier with our experience! We love our new 4Runner and couldn’t be happier with our experience! More

by DebbieRodriguez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Stern, Wendy Waller, Gabe O'Gorman, Kendell Bowers , Chad Carafello

Aug 12, 2026 -

518 Auto Sales of Norfolk responded

Thank you so much, Debbie! We’re thrilled to hear that you love your new 4Runner and had such a great experience with our team! 🚙🎉 We truly appreciate your kind words and your business. Congratulations on your new 4Runner, and thank you for choosing 518 Auto Sales! We hope you enjoy many miles of happy driving! ⭐ — 518 Auto Sales Management

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