Kendrick Lintecum | Page 2

Customer service was great. Communication and transparency was great. However, the issue with my automobile is not entirely resolved. Communication and transparency was great. However, the issue with my automobile is not entirely resolved. More

by ELA352179 Verified Customer Verified Customer

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Helpful with my concerns. Kept me informed of repairs and possible maintenance needs. Fairly quick pick up process. Kept me informed of repairs and possible maintenance needs. Fairly quick pick up process. More

by jddennis Verified Customer Verified Customer

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I was confused when I picked up the van because we were told that the recall couldn't be cleared because you guys couldn't charge it to drive it in hybrid mode but when we picked it up it was almost fully told that the recall couldn't be cleared because you guys couldn't charge it to drive it in hybrid mode but when we picked it up it was almost fully charged (at 98%) and I drove it in hybrid mode for 30 miles on the way home. Other than that, we really appreciate the customer service and communication you guys had with us throughout the whole time you had our van. More

by Ashleykae86 Verified Customer Verified Customer

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Very accommodating. Took care of my car quickly even without an appointment Stayed late to get the car done. Took care of my car quickly even without an appointment Stayed late to get the car done. More

by TJWHITNEY29 Verified Customer Verified Customer

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Paid $1400 and the job did not get done correctly. I would like a refund. You had my vehicle for eight weeks and did not do anything that you were supposed to $1400 down the drain as far as I'm concer I would like a refund. You had my vehicle for eight weeks and did not do anything that you were supposed to $1400 down the drain as far as I'm concerned. I'm extremely dissatisfied with everything. I bought three jeeps from you, I will never buy another vehicle from you and I will tell all of my clients and everyone never to buy a vehicle from you ever again you put in a transfer case that does not work. My car will not go over 55 miles an hour More

by KUTNKEL Verified Customer Verified Customer

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Kendrick was very good. He always explains what's going on. He is not pushy and does a great job He always explains what's going on. He is not pushy and does a great job More

by bvanderpas Verified Customer Verified Customer

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I am very dissatisfied with my service. I am having an issue with my truck (still am even after service) and they did not address the issue and did not even try to submit a warranty claim. I am having an issue with my truck (still am even after service) and they did not address the issue and did not even try to submit a warranty claim. They were able to replicate the issue I was having, and agreed that it was problematic (a noise issue) but ultimately said that they didn't think Stallantis would warranty it because it was "working as designed". I told them multiple times that I didn't agree with their definition of "working as designed" because 1) it didn't use to always make the grinding noise that it currently does, and 2) the hurricane engine on my loaner truck did not make the same grinding noise and 3) the engine was specifically designed to be quiet, and I can hear the issue loudly in the cabin. The dealership did not fight for me, and I don't feel taken care of, and I was without my truck for 10 days and now I have it back and it almost seems worse than before. Totally dissatisfied. More

by JREY168 Verified Customer Verified Customer

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Everybody there is always great! Advisor did a great job, and so did the technician! Advisor did a great job, and so did the technician! More

by kathrynd86 Verified Customer Verified Customer

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Everything was well above expectations. All was amazing with my experience at Olathe Dodge Chrysler Jeep Ram All was amazing with my experience at Olathe Dodge Chrysler Jeep Ram More

by jasstew Verified Customer Verified Customer

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We finally got my Jeep fixed and working well. Too much back and forth between the dealership and STAR. This needs to to be more efficient so that service time is reduced dramatically. Too much back and forth between the dealership and STAR. This needs to to be more efficient so that service time is reduced dramatically. More

by jasstew Verified Customer Verified Customer

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