Kendrick Lintecum | Page 11

I made an on-line appt shortly before showing up. Apparently doesn't pop up until I asked Kendrick if it was showing up. He was good to work with. Everything done as ordered. I called at 5:30 pm Apparently doesn't pop up until I asked Kendrick if it was showing up. He was good to work with. Everything done as ordered. I called at 5:30 pm to see if done as I had not heard anything, and he advised it was finished, but I had no call notifying me. And then only had 30 mins to get there to pick it up before you close at 6:00 pm. Also, the Service specials section of your dealership website listed a half price oil change after 2:00 pm. Kendrick advised that management had suspended all coupons and offers on service. The offer said expires 7/30/25. Probably should change that website if you don't want to honor that offer. My vehicle was purchased there and all service has been done by Olathe Dodge. More

by bkoch5 Verified Customer Verified Customer

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Service department is very difficult to work with. Couldn’t get any help with my car’s issues. Couldn’t get any help with my car’s issues. More

by Shane.davies08 Verified Customer Verified Customer

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Kendrick took care of me. He kept me informed on the progress of my vehicle. I recommend him as your next service advisor. He kept me informed on the progress of my vehicle. I recommend him as your next service advisor. More

by tom.duy Verified Customer Verified Customer

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Absolutely amazing. Worked all day to get me back on the road. Super professional and handled everything perfectly. I would definitely recommend! Thanks again for ge Worked all day to get me back on the road. Super professional and handled everything perfectly. I would definitely recommend! Thanks again for getting me back on the road so quickly! More

by Ram 3500 Verified Customer Verified Customer

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Kendrick went above and beyond to make sure I got the best service Good job best service Good job More

by bcattey Verified Customer Verified Customer

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They told me the fixed everything and charged $4k. Within 24 hours the engine light came back on. When I took it back to Jeep, they said 'It's unfortunate timing, but we need to take the entire engine Within 24 hours the engine light came back on. When I took it back to Jeep, they said 'It's unfortunate timing, but we need to take the entire engine apart.' This was after it was 'fixed' the first time. Very poor customer service. Asked to speak with service manager, left a voicemail message for him, and finally 3 days later he called, but no follow-up. We will not use this dealership again More

by ScottCarruth Verified Customer Verified Customer

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Spam email and texts as soon as I gave my contact info to the dealer, offering to buy my car (x2), asking to rate the dealership (x2) asking for follow up concerns (x2). Only car dealer I have ever seen that the dealer, offering to buy my car (x2), asking to rate the dealership (x2) asking for follow up concerns (x2). Only car dealer I have ever seen that charges a fee to customers when they use a credit card. Backup camera software recall was projected to take “at least one day,” with no comp car offered. xxx? I will never do business with this dealership if it can be avoided. More

by NOLSDH Verified Customer Verified Customer

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This is the best transaction I have ever had at any dealership ever. By far the best ever dealership ever. By far the best ever More

by Jkane Verified Customer Verified Customer

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No hassle, accommodating, professional. Done on time, done correctly. Very consistent in the way they do things. Done on time, done correctly. Very consistent in the way they do things. More

by Fisherman0112 Verified Customer Verified Customer

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Kendrick is nice but doesn't listen to my needs. He seemed like he doesn't care. I tried to explain everything going on and he was rushing me. I came in thinking I'd get my car diagnosed and fully f He seemed like he doesn't care. I tried to explain everything going on and he was rushing me. I came in thinking I'd get my car diagnosed and fully fixed. I already paid my $200 deductible, then another $300+ just for an oil change, tire rotate and balanced, and windshield washer fixed, but my car wasn't aligned and asked me to bring it back to get two sensors that is another few hundred. Probably expecting another $200 deductible. I cannot be without my car to keep dropping it o f f. That's why we are purchasing it, because my old suv is no good. We pat too much in payments to be charged our body parts to repair. Just maintenance upkeep is too expensive to take to your dealership. Life is too hard already. We're not rich. More

by samuelkennedy011 Verified Customer Verified Customer

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