Kendrick Lintecum
Kendrick Lintecum at Olathe Dodge Chrysler Jeep RAM

Kendrick Lintecum | Page 21

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.1
243 Reviews
4.1

243 Reviews

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243 Reviews of Kendrick Lintecum

May 23, 2024

Dealership Rating
Employee Rating

They didn’t pressure us and let us test drive a lot of different vehicles until my wife found one she was happy with. This was the 3rd time I’ve bought a vehicle from this dealership and I was glad to see More

by cliffhoelting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Acock, Lucas Kay, Kassidy Kroesen, Rainer Moje, Cameron Peters, Joshua Scudder, Chris Sebelski, Gregg Shull, Jesse Venzor

May 24, 2024

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that you had another positive experience with us at Olathe Dodge Chrysler Jeep Ram! We're always here to help, and we look forward to assisting you in finding a replacement for your truck soon. Thanks for being a loyal customer!

May 18, 2024

Dealership Rating
Employee Rating

Poor, false/incorrect repairs, horrible customer service. Don't recommend to anyone. Don't waste your money. More

by Storm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Acock, Lucas Kay, Cameron Peters, Joshua Scudder, Chris Sebelski, Gregg Shull, Jesse Venzor, Stan Wilhite

May 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience. It's important for us that our customers receive accurate repairs and excellent service, so it's disappointing to see we've missed the mark here. We'd appreciate a chance to learn more about what happened and work towards making things right - please reach out when you can. Thank you, Tony Acock - Service Manager - 9137803700

May 18, 2024

Dealership Rating
Employee Rating

Appointment set over 2 weeks in advance. Simple warranty issue and coolant flush. Hours later told they would need the car another day since they were backed up. Now, 2 days without my ca More

by eckhartmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn about your experience and the inconvenience it has caused. We aim for clear communication and efficient service, so we regret that this was not reflected in your recent visit. Your feedback is important as it helps us improve our services. Please reach out directly so we can discuss this further and find a resolution together - Tony Acock - Service Manager - 9137803700

May 14, 2024

Dealership Rating
Employee Rating

During oil change, we were told our front brakes needed replacing. We looked at history and you all did that work 4 months prior. We paid around $700. This was very concerning so we called back to ask. We More

by Mg.lahood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lucas Kay

May 15, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. On behalf of our team, I sincerely apologize for any frustration or inconvenience this experience may have caused and will make sure the situation gets addressed internally. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

May 10, 2024

Dealership Rating
Employee Rating

Very nice! ! I was satisfied with the service and the breakdown of what else needed to be done… More

by angiehandley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi Angie! Thank you for leaving us this five-star review and the kind words about our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

May 09, 2024

Dealership Rating
Employee Rating

Always very helpful, great service and follow up. Your van is in good hands. THANKS More

by MARYLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your five-star rating and recommendation, Marylin! We look forward to serving you again. Thank you! - Olathe Dodge Chrysler Jeep Ram

May 09, 2024

Dealership Rating
Employee Rating

We were told our service would be most of the day (recall) to my delight it was only 1 hour. Service staff were friendly and helpful More

by Aunt B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that our team at Olathe Dodge Chrysler Jeep Ram was able to complete your service quicker than expected! Thanks for the positive feedback about our friendly and helpful staff.

May 07, 2024

Dealership Rating
Employee Rating

Absolutely terrible experience. Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return an More

by Cameronludwig0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Acock, Lucas Kay, Kassidy Kroesen, Rainer Moje, Cameron Peters, Joshua Scudder, Chris Sebelski, Gregg Shull, Jesse Venzor

May 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Cameron, I'm really sorry to read about your experience. It's important for us that our customers feel treated fairly and transparently at all times. We'd like the opportunity to discuss this further with you and see how we can make things right - please reach out when it suits you best. Thank you, Tony Acock - Service Manager - 9137803700

May 07, 2024

Dealership Rating
Employee Rating

Nice, professional folks who are respectful and quick to service. Thank you have a great day More

by chastainracing88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Kay, Kassidy Kroesen, Rainer Moje, Cameron Peters, Joshua Scudder, Chris Sebelski, Gregg Shull, Jesse Venzor, Stan Wilhite

May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

May 05, 2024

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Employee Rating

I always get our cars serviced there, but recently the service advisors have changed from helpful to upsell. So I am not sure I will be using your service department More

by LUCIANA.SETTLEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

Olathe Dodge Chrysler Jeep RAM responded

Luciana, I'm sorry to read that your recent experiences with our service advisors haven't met your expectations. We aim for transparency and helpfulness in all interactions, not upselling. Your feedback is valuable as we strive to improve our services. If you're open to discussing this further, please reach out at any time - I'd like the opportunity to regain your trust in us. Thank you, Tony Acock - Service Manager - 9137803700

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