Kendrick Lintecum | Page 20

Great job. Covered all the bases and squeezed me in on a bust afternoon. 10/10 Covered all the bases and squeezed me in on a bust afternoon. 10/10 More

by bsjoiner Verified Customer Verified Customer

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Kendrick was very nice but I waited for three hours with no updates on my vehicle. It was brought up to the front and was there for an hour before I had to go say something to the cashier. I was told that t no updates on my vehicle. It was brought up to the front and was there for an hour before I had to go say something to the cashier. I was told that they were just waiting on paperwork and a few minutes later Kendrick came out and got me on my way. Overall, though, I felt like I was forgotten about until I said something. More

by Jessie949 Verified Customer Verified Customer

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Joshua was great, a true professional and an asset to your company. He was great!! your company. He was great!! More

by anthony.c.acock Verified Customer Verified Customer

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Very personable. I must say that Olathe Jeep has restructured their service department in a positive and professional way. I was a client of Reed Jeep in Mission,Ks I must say that Olathe Jeep has restructured their service department in a positive and professional way. I was a client of Reed Jeep in Mission,Ks for years, and they were/are also an excellent Jeep organization. I have purchased vehicles from each dealer in the past, and the present vehicle that I have is a 2022 Jeep Grand Cherokee Summit 4XE, and I am overly impressed with not only the vehicle but with the service that is provided by Olathe Jeep to keep it strong. I must give a shout out to the Jeep Grand Cherokee Summit, that if anything happens to mine.,,, I will replace it with the same! 100% Thanks to Sam for turning this place around! One very important concern,,,,I am 100% about customer service. I give my clients 110% customer support. Not only has Sam turned the service Dept 100% around, your AI system literally sucks! I know you're under contract for a year with whoever is providing you with that crap, but if I have a continued problem, trying to get a hold of somebody that I'm going back to Reed Jeep in a heartbeat. whatever happened to Andy? She was not only personable but actually somebody like a speak to instead of the AI crap. I don't even like ordering at McDonald's anymore because of the AI crap! I give y'all 10 stars out of 10, but you're only getting -10 stars out of 10 on your AI answering service. Please fire Liberty and bring Andy back! More

by martinrandys Verified Customer Verified Customer

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Amazing work place! !! Brought my truck in on a date no service and still got done!!!! !! Brought my truck in on a date no service and still got done!!!! More

by Tomstanowski Verified Customer Verified Customer

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My Experience Was Great Would Recommend To Anyone Keep Up The Good Work I Will Be Returning For Oil Changes An Any Other Maintenance Needed The Good Work I Will Be Returning For Oil Changes An Any Other Maintenance Needed More

by jamesdarnell916 Verified Customer Verified Customer

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They were very much willing and able to help me out in the middle of my long road trip and able to get me back on the road the middle of my long road trip and able to get me back on the road More

by pth200486 Verified Customer Verified Customer

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Awesome service! Both sales and service. Quick and easy. Great communication with us. Thank you guys!!!! Both sales and service. Quick and easy. Great communication with us. Thank you guys!!!! More

by damarisarciniega9 Verified Customer Verified Customer

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So far the service has always been good. Advisor was great to work with and vehicle was completed sooner than expected. Advisor was great to work with and vehicle was completed sooner than expected. More

by cm64063 Verified Customer Verified Customer

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Rainer was friendly, easy to speak too and provided the level of communication needed for me to make decisions regarding the work being advised by mechanic. level of communication needed for me to make decisions regarding the work being advised by mechanic. More

by adailybloom Verified Customer Verified Customer

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