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Kendrick Lintecum
Kendrick Lintecum at Olathe Dodge Chrysler Jeep RAM

Kendrick Lintecum | Page 25

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.2
254 Reviews
4.2

254 Reviews

Write a Review

254 Reviews of Kendrick Lintecum

February 28, 2024

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Employee Rating

Oil change & Tire rotation took much longer than expected (3 hours). Felt pressured to upsell services, which is a new experience at this facility. More

by kc_scout
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Lintecum

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Feb 28, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn that your recent visit didn't meet expectations. Our goal is always to provide efficient service and clear communication without making you feel pressured. We'd appreciate the opportunity to discuss this further with you, so please don't hesitate to reach out at a time convenient for you. Thank you, Tony Acock - Service Manager - 9137803700

February 23, 2024

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Employee Rating

Poor communication. Had to have vehicle towed back after oil change. Missed work waiting for my vehicle to be addressed. More

by rcmost2
Recommend Dealer
No

Other Employees Tagged: Kendrick Lintecum

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Feb 26, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your recent experience. We regret that your vehicle is experiencing some issues and we'd appreciate the opportunity to discuss this further with you. Please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

January 26, 2024

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Employee Rating

Everything always goes well. Always on time and done well. Keeps me informed about progress on my Jeep. More

by ecpasley2
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Lintecum

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Jan 29, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi E C Pasley! We're glad to know that you had consistently positive experiences with us at Olathe Dodge Chrysler Jeep Ram. We appreciate your feedback and look forward to keeping your Jeep in top shape!

January 17, 2024

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Employee Rating

Customer service is terrible. Will never use them again for my auto needs. This last visit was your 3rd strike. If asked I will recommend people do not use this dealership for More

by Chuck.Manganiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jan 18, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review, Chuck. I'm sorry to hear that your experiences with our team have fallen short of expectations. If there's any specific feedback you'd like to share or outstanding concerns you'd like to discuss, please feel free to contact me directly. Respectfully, Tony Acock - Service Manager - 9137803700

January 15, 2024

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Employee Rating

The experience was pleasant and the service quick. The dealership showed acknowledgement of our concerns. More

by dieselmd0
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Lintecum

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Jan 17, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that your experience at Olathe Dodge Chrysler Jeep Ram was pleasant and efficient. We always aim to address our customers' concerns promptly. Thanks for the positive review!

January 13, 2024

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Employee Rating

Quick, thorough, and friendly. I continue to get my jeep serviced here even though I live 30 minutes away as I prefer the care I get at Olathe Dodge over any other option in the KC More

by TTENSCH
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Lintecum

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Jan 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

It's great to know that you continue to choose Olathe Dodge Chrysler Jeep Ram for your service needs despite the distance. We appreciate your loyalty and are always here to provide top-notch care for your Jeep!

January 12, 2024

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Employee Rating

Got in and out with exactly what I was told they would do. Tech explained services to be completed on this visit and educated me on what needs done with specific fluids on my next visit. More

by don.larsen92
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Lintecum

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Jan 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi Don! We're glad to know that you had a positive experience at Olathe Dodge Chrysler Jeep Ram! It's important to us that our customers understand the services we provide. We look forward to seeing you on your next visit!

January 12, 2024

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Employee Rating

The express service is very convenient. Advisors are good at keeping you updated. Surprised the advisor wasn't aware I had my air filter changed on a previous visit More

by Acuraguy
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Lintecum

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Jan 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you found our express service convenient at Olathe Dodge Chrysler Jeep Ram. We'll work on improving communication about previous services for a better experience next time. Thanks for your feedback!

January 12, 2024

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Employee Rating

The service people are straightforward and do their best to explain what is happening. They are also concerned that the guest is comfortable. More

by flying_python
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Lintecum

Print
Jan 17, 2024

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your positive feedback! Our team at Olathe Dodge Chrysler Jeep Ram always aims to provide clear communication and ensure our guests are comfortable. Thanks for choosing us!

January 12, 2024

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Employee Rating

Horrible. Will never do business there again Worst experience ever. More than I really want to type. More

by irnman001
Recommend Dealer
No

Other Employees Tagged: Kendrick Lintecum

Print
Jan 12, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hello - we're concerned to see this review and would like the opportunity to get some additional details about your experience. When you have a moment, would you please reach out to me directly? Thank you, Tony Acock - Service Manager - 9137803700

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