Kenenth "Mac" McFadden | Page 13

I had my maintenance service done My service advisor was able to get me in fast . The waiting faculty was clean and offer donuts but the coffee was cold. A news paper was available. T My service advisor was able to get me in fast . The waiting faculty was clean and offer donuts but the coffee was cold. A news paper was available. The service advisor kept me inform of my status. The finishing time was good. Over all I was very satisfied with my service. And would recommend to my family and friends. Thanks. More

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Timely Good service,friendly,helpful and price of service Good. Would recommend this dealer to friends and family.Mr.Virgil is awesome and is very helpful an Good service,friendly,helpful and price of service Good. Would recommend this dealer to friends and family.Mr.Virgil is awesome and is very helpful anytime I call and remembers his customers by name. More

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Excellent Service Renee and the staff at KIA- River gate made my first car buying experience a delight. Very helpful and knowledgeable. Went above and beyond my expec Renee and the staff at KIA- River gate made my first car buying experience a delight. Very helpful and knowledgeable. Went above and beyond my expectation. More

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Awesome The best service departmenr in town. Would definitely recommend to everybody else. Awesome customer service friendly people and would definitely go ba The best service departmenr in town. Would definitely recommend to everybody else. Awesome customer service friendly people and would definitely go back again. Thank you More

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Repair service When I bought my Soul I discovered, when I got home, that the horn did not work. A part was ordered for my car and in just over a week it was at the When I bought my Soul I discovered, when I got home, that the horn did not work. A part was ordered for my car and in just over a week it was at the dealership. I called repair to schedule an appointment and spoke with Mac in Service & Repair. He was super courteous and helpful. A couple of days later I took my car in for the repair. Mac greeted me and immediately wrote up a work order for the horn and inquired if the car needed any other service. The job was complete in just under an hour. It was a good experience for a car repair. I only dealt with Mac but everyone t here is courteous and helpful. More

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It cant get any better than this. I and my son have received nothing but the best treatment since purchasing our vehicles at Universal Kia everybody have just fantastic. I have been t I and my son have received nothing but the best treatment since purchasing our vehicles at Universal Kia everybody have just fantastic. I have been to a lot service departments but never one as great as yours. Keep up the great work. I can was call Ulysses for anything and when my wife decides to buy I will be seeing him again. More

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Service was Wonderful Mack at Rivergate Kia is alway professional and kind when I take my KIA for service, not only Mack , the entire service department. and sales associat Mack at Rivergate Kia is alway professional and kind when I take my KIA for service, not only Mack , the entire service department. and sales associate. More

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A Pleasant Experience people are always pleasant.T hey explain everything that needs to get fixed and how much it will cost you without putting any pressure on you to fix i people are always pleasant.T hey explain everything that needs to get fixed and how much it will cost you without putting any pressure on you to fix it then.You are treated like a person not a number . More

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Easy and Fast Tire Repair It was quick and easy to schedule and it not take that much time in my day. It also was not super expensive and I knew the price I was going to pay wh It was quick and easy to schedule and it not take that much time in my day. It also was not super expensive and I knew the price I was going to pay when I got there. Very friendly staff and very sweet man named Mac that fixed my tire. More

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Service Car The service I receive on my 2015 Kia Forte is always excellent. The staff is very professional and friendly. My salesperson, Virgil Avery was assisti The service I receive on my 2015 Kia Forte is always excellent. The staff is very professional and friendly. My salesperson, Virgil Avery was assisting another client, he made a point to acknowledge me and ask how my car is performing. The whole team is great!!! More

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