Kenn Olson | Page 86

Great Service Kenn Olson is an excellent representative of this dealership. I have dealt with him for many years and can't recommend him enough! The best ever! Kenn Olson is an excellent representative of this dealership. I have dealt with him for many years and can't recommend him enough! The best ever! More

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My dealership Elizabeth Cassidy is top notch! She is the the first person I see when I came in the dealership. Ken is my service advisor. He’s awesome!!!! Thank Elizabeth Cassidy is top notch! She is the the first person I see when I came in the dealership. Ken is my service advisor. He’s awesome!!!! Thank you Jason for taking the time to talk to me. Everyone has been great! More

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KENN OLSON VERY HELPFUL I called Kenn to tell him that I had lost my Owner's Manual for my car, and to ask if he could tell me where I could get a replacement. He said that I called Kenn to tell him that I had lost my Owner's Manual for my car, and to ask if he could tell me where I could get a replacement. He said that he would be able to provide one for me. When I asked how much it would cost......he said there would be no charge and that he would have it available for me the next day! Now that's service! For many years, my husband had taken our cars to Kenn for service.. He passed away in November, and now that I will be having to do this, I'm very grateful to have Kenn to go to. All this car maintenance "stuff" is new to me! More

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Great customer service After 15yrs of service with ford, Kenn Olsen has by far been the best service advisor hands down. Kenn is always on top of his game making sure that h After 15yrs of service with ford, Kenn Olsen has by far been the best service advisor hands down. Kenn is always on top of his game making sure that his customers are taking care of and happy. Thank you again Kenn your hard work and dedication shows. More

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Kenn in Service I do all of my service through Kenn at Gosch Ford. I never have a problem scheduling with him and he is always up front and honest with me about what I do all of my service through Kenn at Gosch Ford. I never have a problem scheduling with him and he is always up front and honest with me about what my car needs. It's always a quick process to get my car checked in and he is super thorough with calling me with updates. I would definitely recommend Kenn to take care of all of your Ford service needs! More

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Great customer service Kenn Olson helped me with my car, and he was so helpful and went above and beyond to make sure everything got taken care of. I had a time restraint, a Kenn Olson helped me with my car, and he was so helpful and went above and beyond to make sure everything got taken care of. I had a time restraint, and he made sure I was out of there before I said I needed to be. There was also a technical issue that he handled very well and quickly. He was nice, professional, and overly helpful. More

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Thanks Ken for making sure to find the issue with my truck Thank you all again for your help and following up timely! The second visit definitely helped! The service department worked well to fix my issue Thank you all again for your help and following up timely! The second visit definitely helped! The service department worked well to fix my issue More

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Customer oriented, honest and thorough Customer-oriented, honest and thorough are the best words I can use to describe the service provided to our vehicles at Gosch Ford. Kenn Olson, our se Customer-oriented, honest and thorough are the best words I can use to describe the service provided to our vehicles at Gosch Ford. Kenn Olson, our service advisor is a specially service oriented. He meets his deadlines, honors his commitments, and makes sure that when you drive off the lot, your car is in excellent condition. I highly recommend Kenn and this dealership More

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Superior customer service Kenn Olson has to be one of the best service advisors I have ever worked with. He’s very conscientious, honest, and customer oriented. his attention Kenn Olson has to be one of the best service advisors I have ever worked with. He’s very conscientious, honest, and customer oriented. his attention to detail and proactive style makes the customer experience and coming back a pleasure. More

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Kenn Olson is the Man! Had an issue with my 17 Focus RS witht airbag light coming on several times. Although the first time I showed up the airbag light decided not come on Had an issue with my 17 Focus RS witht airbag light coming on several times. Although the first time I showed up the airbag light decided not come on (like always) Kenn told me to come back without an appointment to scan the error code. Later on that day, the light came back on, gave Kenn a call and he had me come in. Kenn was great throught the whole process, ordering the required sensor and putting me in a rental for the day. The RS was done the next day earlier than expected. Kenn Olson really took care of me and this is why I will always service my Ford at Gosch Temecula. Thanks again Kenn! More

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