Kenn Olson | Page 87

GREAT SERVICE! Dealt with service advisor, KENN OLSON. He was so great to deal with. Handled the issues and set me up for further service that was needed and made Dealt with service advisor, KENN OLSON. He was so great to deal with. Handled the issues and set me up for further service that was needed and made sure I knew that I was under warranty. I felt everything was above board and I was not going to be taken advantage of-- nor up-sold. . Asked about rental cars, etc. Everything was handled. Getting to work and dealing with cars is such a hassle and he handled everything and made sure I was taken care of and most importantly that my car issues were handled. Thanks Kenn! More

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Excellent Customer Service I've had my truck serviced by these Gosch Ford since I orginally purchased it from them 5 years ago. All of my experiences have been extremely positiv I've had my truck serviced by these Gosch Ford since I orginally purchased it from them 5 years ago. All of my experiences have been extremely positive. This most recent trip, Kenn Olson really went above and beyond for me. He bent over backwards to accomodate my situation and kept me up to date every step of the way. I highly recommend Kenn and his team to everyone! More

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Great customer service Ken Olson is an amazing service adviser! We have worked with him for 12 years and he always makes sure we leave happy. Thanks Ken! Ken Olson is an amazing service adviser! We have worked with him for 12 years and he always makes sure we leave happy. Thanks Ken! More

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Most honest service writer!!! Ken Olsen is the best most honest Service Writer!! I will not take my cars to anyone other than Ken Olsen. I have to drive further to have my car ser Ken Olsen is the best most honest Service Writer!! I will not take my cars to anyone other than Ken Olsen. I have to drive further to have my car serviced there, but it is well worth it. One time I had my car towed over 70 miles just so Ken Olsen would be the person helping me. He is friendly, very helpful, knowledgeable, and the most important—-honest! He has helped me with problems even when I was out-of-state and was concerned about an issue with the car I was driving and the repairs the dealer there said I needed. He always returns my calls and for that I am very thankful. He is a asset to the organization!! More

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excellent customer services Excellent I love all the service i get when i come for my car everytime. I will only go there for my car services. Ken is my guy always take care of m Excellent I love all the service i get when i come for my car everytime. I will only go there for my car services. Ken is my guy always take care of me when i need to come in for my car. More

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Service for Ford Escape Service & mechanical work consistently top notch. Kenn has been my Rep for many years. I have always trusted what he told me and knew the car or ca Service & mechanical work consistently top notch. Kenn has been my Rep for many years. I have always trusted what he told me and knew the car or cars would be well taken care of. More

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Kenn is the best! Ken Olsen was great at communicating and super friendly. We dropped off our 2014 Ford Edge to get an oil change. Also I asked my husband to mention a Ken Olsen was great at communicating and super friendly. We dropped off our 2014 Ford Edge to get an oil change. Also I asked my husband to mention about the sound I was hearing. Within 10 minutes after dropping off the car we heard from Ken to what the problem was. Best of all it was under warranty. Love that Ford stands by their product. Also thanks to the hussle of the mechnics , all the repairs were done before the day was over. What a positive experience. Thank you for everything! More

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Device advisor Ken Olson is the best service writer thsset t Ken Olson in service is the best could not have a better employee.Outstanding in his field of expertise super friendly extremely knowledgeable and a a Ken Olson in service is the best could not have a better employee.Outstanding in his field of expertise super friendly extremely knowledgeable and a asset to your company More

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Always amazing! Friendly service, upfront details and great communication. These are the experiences I have every single time I visit. Kenn Olson makes goes above and Friendly service, upfront details and great communication. These are the experiences I have every single time I visit. Kenn Olson makes goes above and beyond! More

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Excellent service! I have always been hesitant to get my car serviced at a dealership. Kenn Olson changed my mind the first time I met him. He always speaks with respect I have always been hesitant to get my car serviced at a dealership. Kenn Olson changed my mind the first time I met him. He always speaks with respect & kindness and he keeps his word. Kenn is great about communication which I greatly appreciate. The team of mechanics have been keeping my car is excellent shape with my regular service. Kenn has earned my loyalty as a customer because he is consistent with his high level of customer service. More

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