Kenneth Burke | Page 5

Purchase of new Ford Expedition 2019 This was a great experience from our local Sam Pack's Ford dealer. We have had several Ford cars and feel they have the most experienced and best empl This was a great experience from our local Sam Pack's Ford dealer. We have had several Ford cars and feel they have the most experienced and best employees around We met with Paul our service advisor and made sure we were making the right decision. Paul was instrumental in getting us to the right staff. We met with Kenneth Burke Sales Manager and Gary Burdick the new car director. Both of these men were very professional and helped us from start to finish. We have made a great decision in choosing a new Expedition from this dealer and will use them for all of our service needs. I would highly recommend them to any one. Leslie and CJ Walsh More

Helpful 0

Report | Print

Best buying experience!!! We started looking for a car for our 16 year old son and decide to check with some local dealers. After searching on the internet for a week or so. We We started looking for a car for our 16 year old son and decide to check with some local dealers. After searching on the internet for a week or so. We went to 2-3 dealers and were very disappointed by what seemed to be the same old run around. We made a phone call up to Sam Packs Ford in Lewisville and spoke to Mr. Kenneth Burke in the sale department and immediately we knew this experience would be different. Kenneth ask us a few questions, gave us some suggestions and then invited us out to go over some options. We arrived at the store and Kenneth just put our mind at ease. He said with a big smile on his face’ “ I’ve got the perfect car for your son” and went out and pulled up a 2017 Ford Focus Hatchback. He went over the car a check off ever box that was important to us. So after the test drive we knew this was the right car. Kenneth Burke you were Awesome! Thank you for doing the most important thing “Listening”. Thank you for not wasting a bunch of our time. Thank you for take such good care of us. Thank the rest of your for doing the same. We will most definitely recommend you to any of our friends and family! Thanks again, The Fields Family More

Helpful 1

Report | Print

New-to-me car Needed a 3rd car for my teen driver. Tom let me know about a very nice used Jetta on the lot and set up a meeting with Kenneth. They really helped mak Needed a 3rd car for my teen driver. Tom let me know about a very nice used Jetta on the lot and set up a meeting with Kenneth. They really helped make the purchase go very easily. Thanks! More

Helpful 0

Report | Print

Awesome experience I went to the dealership for a simple oil change and tire rotation on my truck. After talking with Jerry Criter he suggested that he had some trucks t I went to the dealership for a simple oil change and tire rotation on my truck. After talking with Jerry Criter he suggested that he had some trucks that may lower my payments or at the very least upgrade for about the same. They had a fair selection to choose from and I finally saw one that I really liked. Jerry and his team worked extremely hard to make it happen quickly. I was surprised at how fast they worked out the deal. I got a great rate and twice the truck with little to no effort on my part. I am impressed and grateful for Jerry and the finance team. Great job. More

Helpful 0

Report | Print

Excellent Staff and friendly service Worked with Kenneth and John which was awesome. Got us in a Ford Escape. The Crazy Cajun got a deal done that we could afford. John was so friendly an Worked with Kenneth and John which was awesome. Got us in a Ford Escape. The Crazy Cajun got a deal done that we could afford. John was so friendly and helpful thru the whole process. GOOD PEOPLE !!!! More

Helpful 0

Report | Print

Greatest Salesperson Ever Took his time and work so hard on getting me into my perfect Ford Escape. A newer model with warranty. Good person to work with. Excellent experience. Took his time and work so hard on getting me into my perfect Ford Escape. A newer model with warranty. Good person to work with. Excellent experience. Will recommend John to everyone I know. Thank You so much. God Bless More

Helpful 0

Report | Print

Friendly informative staff From the time we arrived till we signed the contract we found the staff to be easy to work with, knowledgeable and helpful. We received good answers t From the time we arrived till we signed the contract we found the staff to be easy to work with, knowledgeable and helpful. We received good answers to our questions and ended up with a price that was very fair. More

Helpful 0

Report | Print

Helpful The service here was wonderful! Everyone was very nice and helpful and I would definetely recommend this dealership to anyone looking for a new or use The service here was wonderful! Everyone was very nice and helpful and I would definetely recommend this dealership to anyone looking for a new or used car. Thank you Sam Packs Five Star Ford! More

Helpful 0

Report | Print

Best buying experience ever+ We drove 400 miles to do business with Sam Pack 5 star. Itbwas the best buying experience ever, and the employees went above and beyond to make sure w We drove 400 miles to do business with Sam Pack 5 star. Itbwas the best buying experience ever, and the employees went above and beyond to make sure we were satisfied. More

Helpful 0

Report | Print

Great Experience Taylor drove the truck to my home in Arlington the same afternoon I called about it- I couldn’t bring the whole family over. He left it with me to mak Taylor drove the truck to my home in Arlington the same afternoon I called about it- I couldn’t bring the whole family over. He left it with me to make sure our family was happy with everything on it. Gave me a great deal on the trade in and a very fair deal on the new truck. Could not be happier with these guys. Go buy a truck with them! More

Helpful 0

Report | Print