Kenneth Jakel
Kenneth Jakel at Kia of Everett

Kenneth Jakel | Page 8

General Sales Manager

Kia of Everett

229 SW Everett Mall Way
Everett, WA 98204

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4.9
143 Reviews
4.9

143 Reviews

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143 Reviews of Kenneth Jakel

August 17, 2024

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Employee Rating

it’s poorly handled seller buyer process which includes assurance which is just a marketing gimmick. I don’t think, I will be buying an unreliable , unsafe KIA EVs again. Regardless of the fake assurance f More

by ManuJ4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Butler, Cody McWilliams, Kyler Hockaday , Not easy to get the deal that was first promised as assurance during deal and post course of actions

Aug 19, 2024

Kia of Everett responded

Good morning, thank you for your feedback, I have a few questions, and I would like very much to have a few moments of your time so that I can better understand your source of frustration.

August 06, 2024

Dealership Rating
Employee Rating

I fell in love with Quincy. Well, metaphorically, anyhow. He showed me a few cars, and I loved the Seltos. Sue me. Financing went quick and was reasonable, so we had a deal.aybe More

by audscott
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

August 06, 2024

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David and the whole sales and finance staff did a great job. They were attentive to my needs and questions. Thanks for the great SUV! More

by DAVID.HAYES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Butler, Rob Swearingen , David Bollen

August 04, 2024

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Employee Rating

It was really good helping! All staffs were so nice to us. I was so satisfied with their all service system. Thank you!! More

by Kate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 02, 2024

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Kia of Everett actually cares about the customer! Pickles always brings a smile! Ken and team do an amazing job! More

by CRAIG.FLEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Weedin, Morgan Keeten, Erik Lett, Pickles The Dog, Nadia Roth , Brett Buckingham, Nick Howe, Jeff Kinney, Rob Zemke

June 15, 2024

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Great and attentive service all around! Helped us walk out with the perfect car for my wife and I. More

by haneyl
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Elisa Daniel, Jake Bomer, Eugene Huang , Eric

June 14, 2024

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Employee Rating

Everything was fine until Izzy came in with a monthly payment about 130% over the ad found on the internet. Gave me a story about all your costs and fees and taxes. Wasn't going to waste my time listen More

by dtdl
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Elisa Daniel, Izzy Rios Jimenez

June 13, 2024

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Employee Rating

Everyone we dealt with at Everett Kia was super helpful throughout the entire process of getting my mom her new car , which she just loves ! More

by michpell13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 02, 2024

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Love the service, they are not pushy at all like other dealers. They make sure you are getting what you want and that you understand all the features that come with the car. More

by kaylalazenby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Izzy Rios Jimenez, Eugene Huang, Brandt Franzel , Brandon Desenberg

Jun 03, 2024

Kia of Everett responded

Grateful for Your Review & Business! Good day to you! Just a quick note to say a huge thank you for your recent review of your service experience here at Kia of Everett. We're thrilled to hear you had a positive experience! Your support means everything to us, and we're grateful for your business. Here's to more great experiences together! Best regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

June 02, 2024

Dealership Rating
Employee Rating

Everyone on the staff was super helpful. I got a good deal on my lease. The entire process from test drive to taking the car home was indeed simple easy and fun!! More

by vishal.mishra144
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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