Kenneth James
Kenneth James at Longo Toyota of Prosper

Kenneth James

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

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4.8
109 Reviews

Languages Spoken

English English

4.8

109 Reviews

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109 Reviews of Kenneth James

July 01, 2025

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Kenneth Janes is the Bonb! He always takes great care of our entire family at the Highest level! More

by tedj
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Recommend Dealer
Yes
Jul 01, 2025

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and we're humbled to serve you and your auto care needs. Team Longo

June 22, 2025

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Kenneth James, Cameron and Seth are friendly courteous and respectful. They represent an extraordinary Team which is managed by Daniel, David, Billy, Andrew and Preston. Each Team member makes it their m More

by Chris.harry
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Recommend Dealer
Yes
Jun 23, 2025

Longo Toyota of Prosper responded

Thank you for your kind words and recognition of our team! We’re so proud to hear that Kenneth, Cameron, and Seth provided you with a friendly, courteous, and respectful experience. It’s also wonderful to see our management team acknowledged for their leadership and dedication. At Longo, our goal is always to provide exceptional service to every guest, and your feedback truly means a lot to all of us. Thank you again!

Jun 23, 2025

Chris.harry responded

Kenneth James, Cameron and Seth are Team Service Advisors. They work together and provide exceptional service. Daniel, David, Billy, Andrew, and Preston are part of the Management Team and are always willing to speak to guests about any concerns. Longo Toyota Of Prosper is the only dealership where I purchase a new Toyota or bring one for service. Thank you

June 20, 2025

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Just completed the 20K mile service on my 1 year old truck. Had a few minor things repaired through warranty, and things unable to duplicate. All that to say…….I am in tune with my vehicles and admi More

by dbade1
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Recommend Dealer
Yes
Jun 20, 2025

Longo Toyota of Prosper responded

Thank you for taking the time to share your experience—we truly appreciate your honesty and the trust you've placed in us! It's clear you care deeply about your truck, and we're grateful to have someone as attentive and detail-oriented as you as a customer. Kenneth James is indeed a true professional, and we’re so glad to hear that his calm, consistent, and accommodating approach continues to make a positive impact on your service visits.

June 19, 2025

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Kenneth is an absolute rock star! He always goes the extra mile to accommodate me. More

by bpool
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Recommend Dealer
Yes
Jun 20, 2025

Longo Toyota of Prosper responded

We’re delighted to hear that Kenneth provided you with such attentive and thorough service. Thank you again for choosing Longo Toyota, we truly appreciate your trust and look forward to assisting you again in the future!

June 02, 2025

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Mr James was very helpful and thorough. . Although it was my Lexus being serviced, answered all my questions .. Service was done in a very timely matter..I’ll be back for sure!’ Gary More

by Garyandlindasims
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Recommend Dealer
Yes
Jun 03, 2025

Longo Toyota of Prosper responded

Thank you, Gary! We're so glad to hear that Mr. James was helpful and thorough during your visit. We're happy he was able to answer all your questions and ensure everything was handled efficiently. We truly appreciate your trust and look forward to welcoming you back! Team LTP

May 31, 2025

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From start to finish it’s a good experience. They always do what they say and they go above and beyond. More

by Pinflap
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Recommend Dealer
Yes
Jun 02, 2025

Longo Toyota of Prosper responded

Thank you for the kind words! We're so glad to hear that your experience from start to finish was a positive one. We appreciate your trust and look forward to serving you again - Team Longo

May 25, 2025

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The general atmosphere was positive but this was my first visit and I didn’t know what the steps are. Many employees were present but no one acknowledged me and explain what I needed to do. service was perfo More

by Porterwilson814
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Recommend Dealer
Yes
May 27, 2025

Longo Toyota of Prosper responded

Thank you for sharing your feedback. We're glad to hear that the service itself was performed well and that, overall, you were happy with your visit. We do, however, regret that your initial experience upon arrival didn’t meet expectations. First impressions are important, especially for first-time guests, and we understand how a lack of guidance can be frustrating. Your comments have been shared with our team so we can improve how we welcome and assist new visitors. Thank you for helping us be a better ran dealership - Team Longo

May 22, 2025

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Bought tires for my Tundra on the “Buy 3 get one for $1” special this month. The price was cheaper than all competitors, for new Michelins. Cannot complain there. Kenneth James, as always, took excellen More

by dbade1
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Recommend Dealer
Yes

Other Employees Tagged: Tony Bailey

May 22, 2025

Longo Toyota of Prosper responded

Thank you for your amazing feedback! We’re so glad to hear that you had a great experience with Kenneth and Tony — they truly go above and beyond. We appreciate your loyalty and your kind words about our team. It means a lot to us that you consider Longo your home for service and that you're a customer for life. Make it a great day and hurry back

April 25, 2025

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***Edited**I’ve been coming here for over 5 years now, and the service has been CONSISTENTLY OUTSTANDING!! Huge thanks to Kenneth James for his professionalism and care, and to the technicians at Longo To More

by Sandi D.
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Palencia , Master Technicians!

Apr 25, 2025

Longo Toyota of Prosper responded

We truly appreciate your continued loyalty over the past five years—it means a lot to us. We're so glad to hear that Kenneth and our service team have consistently delivered the outstanding experience you deserve. From professional care to precise, reliable work and top-notch detailing, it’s great to know our efforts are making a difference. Team Longo Toyota of Prosper

April 10, 2025

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Excellent service department. Quality work, great staff and fair prices. Will definitely return to Longo of Prosper. More

by bobs.garage75033
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Recommend Dealer
Yes
Apr 10, 2025

Longo Toyota of Prosper responded

We're humbled to serve you and your auto care needs - Make it a great day and hurry back - Team Longo

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