Kenneth Mulstay | Page 2

Great service Phil Saissi would have my business again! Great communications, friendly service, energetic and out going personality. Worked to get me the car I wan Phil Saissi would have my business again! Great communications, friendly service, energetic and out going personality. Worked to get me the car I wanted and made the process seamless. More

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Good experience except for finance Phil Saissi and the team was a pleasure to work with with the exception of the finance department. I would strongly recommend getting your own loan a Phil Saissi and the team was a pleasure to work with with the exception of the finance department. I would strongly recommend getting your own loan approval from at least one bank. She quoted me 2.5% higher than what the exact same bank (Bank of America) quoted me directly and told me that was the best rate I would ever see. She also tried to convince my spouse behind my back to buy extended warranties while I wasn't looking after we had already said no. Tried every scare tactic in the book. Phil is a gentleman and made himself available nearly 24/7 for us. Go see Phil! More

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Excellent service Phil Saissi was excellent four months ago when we bought my husbands SUV. We had such a great experience we went back in August to buy our second car Phil Saissi was excellent four months ago when we bought my husbands SUV. We had such a great experience we went back in August to buy our second car from him! More

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One of a kind! The service was great from the moment i walked in, Phil Saissi was very knowledgeable throughout the whole process. I appreciate everything done for m The service was great from the moment i walked in, Phil Saissi was very knowledgeable throughout the whole process. I appreciate everything done for my daughter and I, thank you! More

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BEWARE... Check your Carfax and then double check it again I originally thought this dealership was incredible. That all changed when I found out that they lied to me about my car. They said it was never in I originally thought this dealership was incredible. That all changed when I found out that they lied to me about my car. They said it was never in an accident and that it was in pristine condition. I never got a copy of the carfax. The salesman said it was a clean car numerous times when I asked about it. I got home and loved the car until one of my friends noticed something about the paint on the passenger side of the vehicle. I went to look at the carfax which I was told was in my paperwork the day I bought the car and I didn't see it. I contacted the dealer and they told me it was a clean carfax. I asked for the copy of the carfax twice and was never given it. I had to buy it. When I bought it I saw that the Certified Pre Owned 2013 Mercedes Benz E350 that I bought was sideswiped 11 months prior to me purchasing it. I let the dealer know that I now knew it was in an accident and asked for help. I got the runaround and now no one will answer the emails that I've sent or the voicemails that I've left. This is beyond ridiculous. Be very careful with this dealership. They say all the carfax reports are online and they aren't and they are clearly hiding things as the salesman said to me in an email (that I still have) stating "every used car in our lot has been in some type of fender bender or minor accident" More

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Great first experience The people at Flagship are professional and courteous. My sales person, Kari, was exceptionally knowledgeable on the car's functionality. Kari was g The people at Flagship are professional and courteous. My sales person, Kari, was exceptionally knowledgeable on the car's functionality. Kari was great to work with and helpful through the entire process. Ken was fair in his assessment of my trade and Darnell was efficient and helpful in the financing. I look forward to future dealings with the Flagship staff. More

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