Kenneth Thompson | Page 7

Communication with the service advisor kennith was impossible as to when my vehicle would be ready and how much it would cost. Cost me 2.5 weeks. After I paid, I spoke with Chad Kaczmarczyk to voice m impossible as to when my vehicle would be ready and how much it would cost. Cost me 2.5 weeks. After I paid, I spoke with Chad Kaczmarczyk to voice my concern about the individual. More

by avwizz Verified Customer Verified Customer

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The service department always takes good care of me when I bring my 2013 Ford explore. Chad and Kennth and Ashley make sure my car is done right I bring my 2013 Ford explore. Chad and Kennth and Ashley make sure my car is done right More

by WILLAJARRETT3 Verified Customer Verified Customer

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Work completed as promised!!Cashier not very Work completed as promised!! Cashier not very Friendly!! Paid in cash, she gave me change in my hand and threw cash on counter in stead of counting Work completed as promised!! Cashier not very Friendly!! Paid in cash, she gave me change in my hand and threw cash on counter in stead of counting back to me!! Kenneth nice guy!! Took care of me!! More

by larry.mcintosh Verified Customer Verified Customer

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Not exactly pleased with the service. They had my car over two weeks, and it would have been longer if I hadn't kept calling over and over to get status updates on repairs. It was a battery change and tu over two weeks, and it would have been longer if I hadn't kept calling over and over to get status updates on repairs. It was a battery change and tune-up. nothing out of this world. Not to mention, if I had gone anywhere else, I would have paid half as much. This is the last time I take my car there for service. I reached out to the manager, and we played phone tag, but other than that, no effort to remedy the poor service. More

by Hamlet.arias Verified Customer Verified Customer

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Had to come back several times for same issue making me think the certify mechanic was guessing what was the problem after I spend more than $2500.00 on different parts and labor Kenneth T did his best think the certify mechanic was guessing what was the problem after I spend more than $2500.00 on different parts and labor Kenneth T did his best to help me More

by armandog84 Verified Customer Verified Customer

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The best service department hands down. I did not have an appointment, but they got me quickly and with no issues! Awesome service! Everyone is kind and the work that they perform is top not I did not have an appointment, but they got me quickly and with no issues! Awesome service! Everyone is kind and the work that they perform is top notch. More

by TarHeel4life Verified Customer Verified Customer

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Great service , check out is always a cold experince 10 across board except check out , customer is already paying a bill , so a friendly , how are you doing today , thank you for the business , have a g 10 across board except check out , customer is already paying a bill , so a friendly , how are you doing today , thank you for the business , have a good day, something along that line I think would go a long way. I bring all my car business to Green Ford , same lady at check out . Could be much better. More

by BNCOWEYES Verified Customer Verified Customer

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Great customer Service. They have always been attentive and responsive to my questions and concerns. They are extremely professional and friendly. I would recommend them t They have always been attentive and responsive to my questions and concerns. They are extremely professional and friendly. I would recommend them to anyone A plus. More

by RBRISTOL1 Verified Customer Verified Customer

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Oil change Service at green Ford is always so pleasant experience. My only concern was my Ford pass did not work. No one could help me. Do I ended up paying m Service at green Ford is always so pleasant experience. My only concern was my Ford pass did not work. No one could help me. Do I ended up paying monies I didn't have.ree More

by FIRSTLADEE7 Verified Customer Verified Customer

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New tires,alignment. Needed new tires. Got a good price on a set of Michelins. Good installation and had alignment done as well. They had the tires in stock which was a pl Needed new tires. Got a good price on a set of Michelins. Good installation and had alignment done as well. They had the tires in stock which was a plus for me. More

by Jimbray1946 Verified Customer Verified Customer

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