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Kenneth Thompson
Kenneth Thompson | Page 8
Sales Associate
Green Ford Inc.
3800 West Wendover Avenue
Greensboro, NC 27407
122 Reviews
122 Reviews of Kenneth Thompson
December 15, 2019
Great service for state inspection It is always nice to be able to make appts for service. I appreciate the personal care I receive, & I always feel confident that the work is done well It is always nice to be able to make appts for service. I appreciate the personal care I receive, & I always feel confident that the work is done well & handled professionally. More
by HOKIEMAMA49
Verified Customer
December 09, 2019
Fast service I worked with Kenneth. He was very understanding and helpful with my car needs. Although the services I needed were expensive, and extensive, the team I worked with Kenneth. He was very understanding and helpful with my car needs. Although the services I needed were expensive, and extensive, the team worked fast and I got my car back in a day. More
by Msbianca17
December 09, 2019
Installed unauthorized parts during inspection Installed wipers for an inspection without my authorization and I’m mechanical and did not notice any problem with my wipers. And then I ask to see ol Installed wipers for an inspection without my authorization and I’m mechanical and did not notice any problem with my wipers. And then I ask to see old wipers and they cannot be found, so it may be my last visit to Green Ford. More
by protec01
November 28, 2019
Great service I wouldn’t go anywhere else. Nice people to work with they have taken good care of my Escape. They quickly take care of any problems I might have,alth I wouldn’t go anywhere else. Nice people to work with they have taken good care of my Escape. They quickly take care of any problems I might have,although I haven’t had much trouble with the car at all. More
by Jimbray1946
Other Employees Tagged: Ashley Isley
November 22, 2019
Lack of interest from Service group Vehicle broke down on Wendover and had it towed to the closest Ford dealer, Green Ford. I had to call them every step of the way to find out progress Vehicle broke down on Wendover and had it towed to the closest Ford dealer, Green Ford. I had to call them every step of the way to find out progress. They apparently ran diagnostics and replaced a battery for $280. Picked up 2 days later and check engine light still on. Will take to a different dealer that wants service business. More
by F150
November 15, 2019
Poor Service My truck was dropped off Sat, due to a dash light warning, had an appointment for 8am Mon, Tuesday I called several times to find out what is going on My truck was dropped off Sat, due to a dash light warning, had an appointment for 8am Mon, Tuesday I called several times to find out what is going on and when I was finally able to connect I was told about the $500 O2 sensor, it was replaced and the truck was picked up at 1pm Wednesday, within an hour of pickup the light came on again. Redelivered the truck Wednesday afternoon. Thursday I called several times finally another service person relayed that they still didn’t know what was going on. Now it’s Friday, I need my truck and I can’t get anyone to help me. More
by RITCHIEPAIK
November 08, 2019
damaged my wheel and took a chunk out of my sidewall tire A mechanic curbed my wheel hard enough to take a sizable chunk of rubber off the sidewall and damage the wheel. I was offered the option of bringing A mechanic curbed my wheel hard enough to take a sizable chunk of rubber off the sidewall and damage the wheel. I was offered the option of bringing vehicle back to dealer 30ish miles away, when thier wheel repair contractor is in. While my tires will soon need to be replaced, I now have to scramble to have it done as there is concern the tire has been damaged and may be unsafe. For my troubles, I was offered my oil change for almost free and the option to come back and have my wheel "cleaned up". This is two visits in a row that have been unsatisfactory. Last visit had an oil change and alignment taking 4 hours. I unfortunately did not check to see if damage done to my car was noted in invoice. It was not. More
by WILLS
October 31, 2019
Excellent Service I needed new tires on my Edge. I was happy to find that Green Ford beat my tire estimates from other sources. Kenneth was a pleasure to work with. I needed new tires on my Edge. I was happy to find that Green Ford beat my tire estimates from other sources. Kenneth was a pleasure to work with. More
by DChambers
October 27, 2019
Over charged along with bad customer service My daughter's is in school in Greensboro. Her serpentine belt had broken. I had towed to the local Ford Dealership, there in Greensboro, Greens Ford. My daughter's is in school in Greensboro. Her serpentine belt had broken. I had towed to the local Ford Dealership, there in Greensboro, Greens Ford. They overcharged for the serpentine 377.00 as I called my local Ford dealership here in Raleigh-Durham they quoted me 177.00 & approximately 220.00 altogether. My end cost with these guys was 540.00. Highly disappointed with the service as I have multiple Ford cars and never had this issue. I called and was told someone would contact me back. I never received a call back. By far the worst experience from a Ford dealership and should be shame of themselves. More
by ChrisHill
October 24, 2019
Very Helpful and Friendly Was able to take the shuttle both ways and the workers were very willing to work with my school schedule. Finished my car within a day and was very pr Was able to take the shuttle both ways and the workers were very willing to work with my school schedule. Finished my car within a day and was very professional. More
by Anonymous
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