Kenny Casares

I dropped off my car there, and as soon as I walked in, they treated me like family. My service advisor was patient with me and he explains everything, and even the service manager James's I believe his they treated me like family. My service advisor was patient with me and he explains everything, and even the service manager James's I believe his name greeted me and made sure I was okay when I arrived. When I left, he double-checked if I needed anything and told me not to hesitate to approach him. He's a great guy! They've definitely gained a customer for life. I had a bad experience at a different BMW dealer, but their customer service is top-notch. I usually don’t Leave Review about this place deserves it More

by MIKEEADEH4 Verified Customer Verified Customer

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I had the pleasure of working with Jason Sonion as my BMW service advisor, and I couldn't be happier with the experience. Jason displayed exceptional professionalism and knowledge throughout the entire proce service advisor, and I couldn't be happier with the experience. Jason displayed exceptional professionalism and knowledge throughout the entire process. He went above and beyond to ensure that all my concerns were addressed and that my vehicle was taken care of efficiently. His friendly and courteous demeanor made the service visit a breeze. I highly recommend Jason Sonion for anyone in need of outstanding customer service at BMW. More

by JBUILES6217 Verified Customer Verified Customer

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The personnel is always professional, they always answer all my questions and treat me with respect. all my questions and treat me with respect. More

by lurohe Verified Customer Verified Customer

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My unscheduled visit was well handled and I was on my was within 2 hrs within 2 hrs More

by DNEUBURGER Verified Customer Verified Customer

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Kenny helped me a lot and proved me his honesty. I will definitely do business with Kenny again. Thank you I will definitely do business with Kenny again. Thank you More

by GSINAGRA Verified Customer Verified Customer

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BMW of Ramsey service continues to deliver above expectations! Thank you so much for all you do! expectations! Thank you so much for all you do! More

by HAPOWERS Verified Customer Verified Customer

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Jim is the best service advisor ever. He fixed every issue with my car perfectly! He fixed every issue with my car perfectly! More

by jcy90 Verified Customer Verified Customer

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Very professional. Diagnosed problem quickly and were able to get my car back to me in a reasonably short period of time which was appreciated. Diagnosed problem quickly and were able to get my car back to me in a reasonably short period of time which was appreciated. More

by nicholasjferreri Verified Customer Verified Customer

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Great service and caring people. Jim Crowe really cares about his customers. Would recommend to everyone. Jim Crowe really cares about his customers. Would recommend to everyone. More

by CROTH1 Verified Customer Verified Customer

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Got my car back in one day! Great service in a timely manner by well knowledgeable professionals. Great service in a timely manner by well knowledgeable professionals. More

by PCOSTA Verified Customer Verified Customer

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