Kenny Ellert | Page 9

Service The ONLY reason we continue to purchase our Jeeps from Lithia, is Kenny Ellert in the service department. Kenny has always been professional, courteou The ONLY reason we continue to purchase our Jeeps from Lithia, is Kenny Ellert in the service department. Kenny has always been professional, courteous, and honest. He is able to schedule our vehicles quickly and always calls us as soon as soon as they are ready to be picked up. No question, best employee in the department! More

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New 2500 RAM Great service with no pressure!!! They made this deal work because of their willingness to meet us at our budget. Love the new truck!!! Thank you Great service with no pressure!!! They made this deal work because of their willingness to meet us at our budget. Love the new truck!!! Thank you More

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Great Truck Buying Experience on RAM 1500 I had a great experience purchasing my new Ram 1500 from Lithia Chrysler Jeep Dodge of South Anchorage. I first met with Patrick Osbon before I was a I had a great experience purchasing my new Ram 1500 from Lithia Chrysler Jeep Dodge of South Anchorage. I first met with Patrick Osbon before I was actually ready to buy a vehicle and so he kept looking for great deals on a truck that would fit my needs. When he found one a few weeks later, I was ready to buy and they saved me about $10,000 off the MSRP so I drove away very happy! I even got some custom accessories included in the purchase which I am really happy with. More

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Great service, great personal Had Lithia install airbags and oil change on my Ram truck. They ordered the parts and let me know when it arrived, scheduled the install. Very good se Had Lithia install airbags and oil change on my Ram truck. They ordered the parts and let me know when it arrived, scheduled the install. Very good service. More

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The past even though when I bought this pickup and management there did some less than honorable steps in the process, the service side has treated me well. even though when I bought this pickup and management there did some less than honorable steps in the process, the service side has treated me well. More

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Outstanding Care I, greatly, appreciate the Outstanding care that South Anchorage Lithia Chrysler Dealership gives to their customers in keeping our vehicles in prime I, greatly, appreciate the Outstanding care that South Anchorage Lithia Chrysler Dealership gives to their customers in keeping our vehicles in prime condition. I made an appointment for a needed repair and discovered another issue that needed attention too. Kenny and his team took care of both concerns in a very professional, friendly, and prompt manner. He, also, did an Awesome Job of answering my questions and communicating with me about the status of my vehicle repair. I love my 2015 Grand Caravan that I purchased at the South Anchorage Lithia Chrysler Dealership and truly appreciate the Amazing care that they give to their customers. More

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Worst Service Department I have ever worked with! Worst Service Department that I have ever worked with! Lied about the work that they did. Claimed to have changed one tie rod end and did an alignment Worst Service Department that I have ever worked with! Lied about the work that they did. Claimed to have changed one tie rod end and did an alignment. Picked up car and drove away only to find that the car was pulling to the left really hard. Car was also making a horrible grinding sound. Took it back and they corrected the alignment and said the brakes were gone. Service Adviser stated that the brakes were metal on metal and needed new pads and rotors. Because I was concerned about their abilities after the first go around and the incredibly high amount they wanted to charge I picked the vehicle up and had a different shop look at it. Brakes were still 30% on the rear and 20% on the front. He found a wheel bearing going out that was making the noise. Bearing was in pieces and the front tire was ready to fall off and they wanted to replace the brakes. Called and left 3 messages for the Service Manager over three days and he never called back. Every time I called he was in just busy. Will never use them again. These guys are dishonest and incompetent! More

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Great service department Great customer service from Kenny! I have an older car so it required a lot of work to be done but I trust that these guys can get it done right. Great customer service from Kenny! I have an older car so it required a lot of work to be done but I trust that these guys can get it done right. More

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Customer Service With Lithia Dodge Jeep since 2008. Service staff always been attentive: Tony & Kenny are very professional and visit w/Shane on Jan 19 was great With Lithia Dodge Jeep since 2008. Service staff always been attentive: Tony & Kenny are very professional and visit w/Shane on Jan 19 was great More

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undercoat Had undercoating and interior protectant done on my new truck it looked better than the day i bought it. almost didn't want to drive it. Service was g Had undercoating and interior protectant done on my new truck it looked better than the day i bought it. almost didn't want to drive it. Service was great More

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