Kenny Gaines
Kenny Gaines at Five Star Subaru of Grapevine

Kenny Gaines

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
34 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

19 yrs, 9 mos

Languages Spoken

English English

4.9

34 Reviews

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34 Reviews of Kenny Gaines

January 22, 2026

Dealership Rating
Employee Rating

Good experience worked with me to get car I wanted at a price that was in my budget. More

by CHRISSTILLWELL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin

Jan 23, 2026

Five Star Subaru of Grapevine responded

CHRISSTILLWELL0, Thank you for choosing Five Star Subaru! It’s wonderful to hear that our team made sure you were comfortable shopping at our dealership. Kenny and Scott will be so glad to hear your feedback. We look forward to serving you for many years to come. Let us know if you have technical or maintenance questions at 817-438-1700. Congratulations! Take care, David Cheney, General Sales Manager

December 25, 2025

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Employee Rating

Had the model I wanted in stock, was an easy stress free purchase, Kenny was great! More

by BCRUM65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams

Dec 26, 2025

Five Star Subaru of Grapevine responded

Thank you, BCRUM65, for shopping at Five Star Subaru! We are excited you found your car on our lot. Kenny, Derek, and I welcome your new car questions at 817-438-1700. We are focused on helping you fully enjoy your Subaru. Best regards, David Cheney, General Sales Manager

December 06, 2025

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The process and service was great, I told the salesman what I wanted and how I wanted the proceeds to go and he bent over backwards to meet my requests! I wouldn’t hesitate to go back! More

by JASONCDANIELSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2025

Five Star Subaru of Grapevine responded

JASONCDANIELSON, We appreciate you at Five Star Subaru! Our sales team is focused on getting our customers what they want with transparent deals. If there is anything else you need, we want to hear from you at 817-438-1700. Thank you for shopping at our dealership! Take care, David Cheney, General Sales Manager

November 13, 2025

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Everyone was very professional, very helpful, very courteous, and were very interested in making sure we got the answers we needed. More

by BARNACLEREL
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Nov 14, 2025

Five Star Subaru of Grapevine responded

Thank you, BARNACLEREL, for taking the time to share your feedback and endorsement of Five Star Subaru! Our team is now focused on your driving journey. Please give us a call at 817-438-1700 for vehicle advice any time. Conngratulations on your new car! Best regards, David Cheney, General Sales Manager

October 04, 2025

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Employee Rating

Excellent customer service. Took time to understand my needs and work with me. Took a true interest in meeting everything and treated my family as family. More

by CSKIR33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Greg Cryer

Oct 05, 2025

Five Star Subaru of Grapevine responded

CSKIR33, We are so excited you are driving a new car from Five Star Subaru! We remain available at 817-438-1700 when you need our technical or care advice. We are focused on helping you fully enjoy your Subaru. Congratulations! Best regards, David Cheney, General Sales Manager

September 14, 2025

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Employee Rating

Kenny is great and was very helpful. Overall good experience. Would definitely recommend to someone else. More

by ROWANLEV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 15, 2025

Five Star Subaru of Grapevine responded

Congratulations, ROWANLEV, and thank you for shopping at Five Star Subaru. Kenny and our team are focused on helping customers drive away happy! Please let us know if there are features on your new car you would like to review at 817-438-1700. We want to make driving your Subaru fun. Thank you again! Take care, David Cheney, General Sales Manager

July 07, 2025

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Employee Rating

Very happy with the sales people we dealt with - Kenney, Darryl & Brandon. First 'New Car' buying experience in 23 years! More

by JONDANS52
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Darryl Frazier

Jul 08, 2025

Five Star Subaru of Grapevine responded

JONDANS52, We are so excited you are driving a new car from Five Star Subaru! Thank you for recognizing your sales team and if there is anything else you need, please call 817-438-1700. We look forward to helping you enjoy your Subaru. Congratulations and thanks again! Take care, David Cheney, General Sales Manager

May 14, 2025

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Employee Rating

Travis service advisor always takes good care of my family when they come in with their cars. We all 4 of us bring our cars and I am now brining another Subaru for a total of 5 cars for service with Tr More

by 12_Subarus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Womack, Matthew Branch, Deion Thomas, Stacie Blake , Travis Littrell is 5 stars consistently!

May 14, 2025

Five Star Subaru of Grapevine responded

Thank you, 12_Subarus, for taking the time to endorse Travis and the Five Star Subaru service center. We appreciate your loyalty and the chance to help you and your family! When you or your daughter need advice, give us a call at 817-438-1700. We are here for you! Safe travels, Jakob Ritter, Service Director

April 23, 2025

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We found these people most knowledgeable, thank you for stepping in and helping Kenney Gaines. More

by RAEO638
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, John Ward

Apr 24, 2025

Five Star Subaru of Grapevine responded

Congratulations, RAEO638! We are so excited you are driving a new car from Five Star Subaru! Customer satisfaction continues to be our focus. Reach Kenny and your sales team at 817-438-1700 any time you need vehicle advcie. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

March 26, 2025

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Employee Rating

Latif helped a lot for buying new car. But slightly disappointed with the John for the glass deep tinting. It was miss communicated before buying car they said they will do it deep tinting More

by VVSJANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat, John Ward

Mar 26, 2025

Five Star Subaru of Grapevine responded

Thank you, VVSJANA, for shopping at Five Star Subaru! We are glad to hear Latif provided excellent assistance with your car purchase. However, we understand your disappointment regarding the deep tinting and tire protection. We apologize for the miscommunication. This is not the standard of service we aim to provide. We will review our communication and website information to ensure clarity in the future. Reach me at dcheney@subarugrapevine.com or 817-438-1700 to continue the conversation. Sincerely, David Cheney, General Sales Manager

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