Kent Givens | Page 4

Communication is terrible between departments. Communication with customers is even worse . If you tell me 1230. I expect 1230. Don't tell me at 1230 it hasn't gotten to and now it's lunch time. Communication with customers is even worse . If you tell me 1230. I expect 1230. Don't tell me at 1230 it hasn't gotten to and now it's lunch time. I was waiting from 1030 until 330. I didn't take shuttle home because I figured I could wait 2 hours. More

by tcason446 Verified Customer Verified Customer

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Sales experience was excellent! Merrick Shaw was extremely helpful and professional! Highly recommend Cobb County Toyota! Merrick Shaw was extremely helpful and professional! Highly recommend Cobb County Toyota! More

by ANTHONYCARL1961 Verified Customer Verified Customer

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Was pleased with Kent. Dealership stunk when it came to title work. We couldn’t do the title in the trust name or they couldn’t take check from the trust account. We had to Dealership stunk when it came to title work. We couldn’t do the title in the trust name or they couldn’t take check from the trust account. We had to go to the bank to get a chasers check and then when we get the title we will have to go in to the tag office and transfer it to the trust name. Twice inconvenienced because the dealership isn’t equipped with software that every other dealership we have worked with can do. No one ever apologized for us being inconvenienced twice. More

by lisargardiner79 Verified Customer Verified Customer

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Everything went as expected. No problems. Everyone was helpful and friendly. Would deal here again. No problems. Everyone was helpful and friendly. Would deal here again. More

by GGGUNTER1 Verified Customer Verified Customer

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I had a great experience at Cobb County Toyota. Kent was professional and friendly. This was the best car buying experience I have ever had. Kent was professional and friendly. This was the best car buying experience I have ever had. More

by S.LMHARPER1 Verified Customer Verified Customer

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My family have purchased all 3 of our cars from this dealership and we have always leave satisfied! dealership and we have always leave satisfied! More

by DEVINSETIAWAN Verified Customer Verified Customer

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We’ve been customers at Cobb County Toyota since 2012, working with Kent Givens via internet sales with three individual vehicle purchases (as recently as yesterday). Very pleased with all my experiences working with Kent Givens via internet sales with three individual vehicle purchases (as recently as yesterday). Very pleased with all my experiences in this regard. Have also been equally pleased with the service department overall, staff, workmanship and professionalism all top shelf! I heartily endorse this dealership to anyone associated with a Toyota vehicle. More

by SHJEQUITIES Verified Customer Verified Customer

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Same quality service I have received to past 10 years. Sales associate and financial person made the process easy. Sales associate and financial person made the process easy. More

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Kent was great and very helpful. He was there for any questions I had about the car I was interested in. He was there for any questions I had about the car I was interested in. More

by A.SCARBROUGH1973 Verified Customer Verified Customer

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I was very satisfied with the service I received from Kent!! Will definitely recommend him Kent!! Will definitely recommend him More

by SCJMM Verified Customer Verified Customer

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