Steve Clark

Very Disappointing! I had my 2024 Corolla Cross in for the 30,000 service on 4/18/2026. I purchased the First Mile Maintenance Plan at the Platinum Level for 84/75,000. I had my 2024 Corolla Cross in for the 30,000 service on 4/18/2026. I purchased the First Mile Maintenance Plan at the Platinum Level for 84/75,000. I was SOLD that the 30,000 Service outlined in the Warranty Maintenance Guide was all applicable. The Service Advisor informed me this is not true and the Maintenance Plan at the Platinum level only covers Oil Change and Tire Rotation! Needless to say I was unpleasantly surprised and disappointed! I paid $1,595.00 for this Maintenance Plan and feel completely RIPPED OFF! The Sales Rep lied to me and the Service Advisor did nothing to appease the situation! I want either my $1,595.00 Premium returned to me or my $1,595.00 Maintenance Plan modified to be inclusive of the Services outlined in the Warranty Maintenance Guide thru the Warranty Period. I have previously owned Land Cruisers and Sequoias and I'm currently in the market for a Land Cruiser. Unless this unpleasant situation regarding the First Mile Maintenance Plan is resolved to my liking Cobb County Toyota will not be a dealer I will consider in my new Land Cruiser search! I will also not be a referral for your dealership when friends and family consider future vehicle purchases. More

by ronritsick Verified Customer Verified Customer

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We had a pleasant experience at Cobb Co Toyota. They gave us a fair value in our trade ins. They acted in a courteous and professional manner. They gave us a fair value in our trade ins. They acted in a courteous and professional manner. More

by keith_maini Verified Customer Verified Customer

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Had caliper covers. put on two cars. They did a great job and the cars look awesome. put on two cars. They did a great job and the cars look awesome. More

by TLINTNERMD Verified Customer Verified Customer

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Excellent service from Jordon Richard’s and Cobb County Toyota. I ordered my new 2024 Toyota Tundra and it came in exactly as ordered. Toyota. I ordered my new 2024 Toyota Tundra and it came in exactly as ordered. More

by mccrite Verified Customer Verified Customer

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I enjoyed my experience working with these guys! They were accommodating to my special circumstances and made it a smooth and efficient buying process. They were accommodating to my special circumstances and made it a smooth and efficient buying process. More

by johnslocumii Verified Customer Verified Customer

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Awesome service and management. I had new tires installed on my Toyota Sequoia TRD pro and they went above and beyond. I had new tires installed on my Toyota Sequoia TRD pro and they went above and beyond. More

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This is the 7th car I have purchased from Kent Givens over the years. I always feel like I’ve gotten a more than fair price and I feel the dealership has a lot of integrity. over the years. I always feel like I’ve gotten a more than fair price and I feel the dealership has a lot of integrity. More

by MGP098 Verified Customer Verified Customer

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Easy to deal with. Gave us good value on trade in. Quick turn around on everything. Gave us good value on trade in. Quick turn around on everything. More

by jthav8r1 Verified Customer Verified Customer

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Best dealer ever I brought 3 cars from here Great price and great option Best place do shopping for cars and great option Best place do shopping for cars More

by SATISH.PTE Verified Customer Verified Customer

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Great experience from beginning to end. Thank you for getting us in our new car without it being a hassle. Thank you for getting us in our new car without it being a hassle. More

by ABRANDON61 Verified Customer Verified Customer

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