Keon Tobin | Page 19

Excellent Service! Excellent service all around - from getting the Spring Inspection, obtaining a loaner and getting the vehicle serviced! Keon clearly explained all th Excellent service all around - from getting the Spring Inspection, obtaining a loaner and getting the vehicle serviced! Keon clearly explained all the service needed, including specific work within each category. Cody went above and beyond by repairing small items that were not included the service list, and made sure that my battery will last for about 2 extra years! I will absolutely come back! Best regards, Anaira More

Print

Excellent Servicr at BMW of Catonsville I have worked with the same service advisor each time that I have visited BMW in Catonsville. He has been very helpful even though I did not purchase I have worked with the same service advisor each time that I have visited BMW in Catonsville. He has been very helpful even though I did not purchase the vehicle from this Dealership. Keon helped me understand the warranty on vehicle and made sure that the requied maintenance was up to date. My car has been well serviced at this dealership. More

Print

Excellent Service provided by Keon Tobin Excellent service provided to me by Keon Tobin! I highly recommend him when your car needs service. As soon as I hand Keon my car keys I know I’m in g Excellent service provided to me by Keon Tobin! I highly recommend him when your car needs service. As soon as I hand Keon my car keys I know I’m in good hands. More

Print

Check engine light Each visit to BMW of Catonsville I'm very pleased with the service from Keon. I Purchased my vehicle 2015 535 two years ago from a recommendation of K Each visit to BMW of Catonsville I'm very pleased with the service from Keon. I Purchased my vehicle 2015 535 two years ago from a recommendation of Keon, and he's provided excellent service each time I've called or visited. I even recommend my sister Melissa to purchase her 2015 535 from this location as well. Overall I would say Keon is a class act, and a constant professional. More

Print

Run-flat tire had a nail and needed immediate attention. It was an unexpected emergency that my 2017 X3 needed to be in the shop for service— a nail in my tire. I was received immediately by BMW of Catonsvil It was an unexpected emergency that my 2017 X3 needed to be in the shop for service— a nail in my tire. I was received immediately by BMW of Catonsville Service Dept. to have the tire serviced. BMW regs require that I my run-flat tire be replacement.. yah for my warranty program— it was nominal cost to me. Thank you, Keon Tobin, for your reliable courtesy with expert and timely service!! Terre K. More

Print

Repair lights Light was out He was friendly help me resolve the issue with my insurance co explain to me what need to be done. Very patience and assure me work wil Light was out He was friendly help me resolve the issue with my insurance co explain to me what need to be done. Very patience and assure me work will be done correctly More

Print

Recall service Great service; Friendly atmosphere; Coffee & snacks; courteous car rental team; very good advice given by Keon; He ran through the last 2 years histor Great service; Friendly atmosphere; Coffee & snacks; courteous car rental team; very good advice given by Keon; He ran through the last 2 years history which helped me with making good decisions More

Print

Enthusiastic and honest service Keon and Tyler exceeded my expectations by working together as a team to find and fix my car’s mystery electrical issue. They also got rid of the hot Keon and Tyler exceeded my expectations by working together as a team to find and fix my car’s mystery electrical issue. They also got rid of the hot sauce spill in my trunk. Keon conveys an impression which reflects favorably on BMW of Catonsville. Tyler combines technical competence with dependability. . More

Print

service writer Your service writer was very good and helpful. He showed me things about my car I didn’t know and did the work for me. Need more people like Keon Your service writer was very good and helpful. He showed me things about my car I didn’t know and did the work for me. Need more people like Keon Dale More

Print

Okay but not great. I've been affiliated with this dealership since 2005. I've seen it's unfortunate decline. At any rate, my service was what I would expect from any I've been affiliated with this dealership since 2005. I've seen it's unfortunate decline. At any rate, my service was what I would expect from any dealership. It was everything I could have asked for. It was thorough, expeditious, full and complete. My car was cleaned and the right recommendations were made, as I already knew the things that needed attention. They even gave me a quick fix to what needs a permanent fix which I'll do later. I am pleased with the service. More

Print