Keri Whitmeyer | Page 22

We have had a break service light issue pretty much since we bought the car. After a couple visits, a technician overhead my discussion with the service desk and said it was a known issue and there was a bul we bought the car. After a couple visits, a technician overhead my discussion with the service desk and said it was a known issue and there was a bulletin on it. Sure enough there was and Jim in service was going to look into parts. The next visit, I spoke with Jim and he stated that the parts were back ordered. The next visit, I inquired about the issue and was told Jim was no longer employed and there were no notes regarding my service issue. The current service personnel helped and looked into it. When they got back to me, they notified me that the bumper to bumper has expired and my third party warranty won’t cover the $800 repair. More

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They are a great bunch of people and they take very good care of me and my car. care of me and my car. More

by crtsr53 Verified Customer Verified Customer

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The problem(s) with my Mustang were efficiently diagnosed. The remedy was explained, and I was given accurate estimate of the costs. diagnosed. The remedy was explained, and I was given accurate estimate of the costs. More

by hastrach Verified Customer Verified Customer

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Keri was great to deal with. Very knowledgable, professional & courteous. She resolved issues with my Ford Edge. I’m very pleased . Very knowledgable, professional & courteous. She resolved issues with my Ford Edge. I’m very pleased . More

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The ladies that run the service desk seem like genuinely good people that care about you and care about your vehicle service. The service tech seemed equally good, and wanted to do a good job without him se good people that care about you and care about your vehicle service. The service tech seemed equally good, and wanted to do a good job without him seeing that I was watching. I talked with two sales guys while my vehicle was in the shop, and both sales guys were friendly and helpful and not at all pushy. More

by NITEBREEZE_2 Verified Customer Verified Customer

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It's a great business and friendly and everyone is so helpful I'll never go anywhere else helpful I'll never go anywhere else More

by barrykristy4 Verified Customer Verified Customer

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watched tech work on another truck as he worked on mine and charged me full time working on mine and was not there 4hrs but was charged it and charged me full time working on mine and was not there 4hrs but was charged it More

by CRUZINTHEUSA Verified Customer Verified Customer

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Need more people like Michelle to help you understand the new technology they use in the new vehicles. Wonderful knowledge and personality new technology they use in the new vehicles. Wonderful knowledge and personality More

by Robert.w.warham4489 Verified Customer Verified Customer

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Fast service for oil change no appointment needed took me right in without a problem right in without a problem More

by FIREPUPPY Verified Customer Verified Customer

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Always courteous service and repairs always efficiently done and returned. I have never had a bad experience done and returned. I have never had a bad experience More

by grapasadi55 Verified Customer Verified Customer

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