Keri Whitmeyer
Keri Whitmeyer at NYE Ford

Keri Whitmeyer

Service Consultant

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.8
232 Reviews
4.8

232 Reviews

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232 Reviews of Keri Whitmeyer

August 30, 2026

Dealership Rating
Employee Rating

The Warranty Response time was problematic, but the service team excellent. Need a better way to update phone contacts in your system. More

by dmattrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

NYE Ford responded

Matt, we're sorry to hear about the issues with the warranty response time and updating phone contacts. We appreciate your feedback and will work on improving these areas. Thank you for recognizing our service team's efforts.

August 25, 2026

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Employee Rating

The service managers are very helpful and follow through on everything they say. Keri Whitmeyer is my "go-to" person in the service department. She goes above and beyond for me, and I very much appreciat More

by Dougloucks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alisa Thayer

Aug 25, 2026

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 22, 2026

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Dave and Keri did a amazing job with my car and were amazing to work with More

by bailey02412
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Hall

Aug 25, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 18, 2026

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From walking into the dealership to completing the deal, I couldn’t ask for a more positive and professional experience! More

by llamacutie
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Socha, Matthew Keller

Aug 19, 2026

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 18, 2026

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One of the few places I’ve had to take a vehicle back for the same issue twice. Service is great, and the staff are friendly. More

by chips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hall

Aug 19, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 18, 2026

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Employee Rating

Quick and friendly service. Everyone greeted me with a smile and my vehicle was back to me the same day. Great job NYE Ford More

by F350
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Hall

Aug 19, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2026

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Super helpful, insured the best service, made everything very easy, aswell as got my truck tuned up perfectly! More

by xayviermroughan06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2026

Dealership Rating
Employee Rating

The only reason to go there is to see Keri in service she is the very best at getting your car fixed More

by familyguybh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 14, 2026

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Couldn't have been easier. Scheduled on line, showed up at my appointed time and they got my truck right in. Waiting room was comfortable. Done in less than an hour. Would defi More

by erbentz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 07, 2026

Dealership Rating
Employee Rating

Nye Ford did a great job getting my truck reprogrammed for the recall. It is good to know that he was able to come to my house and Foxx the issue. I would recommend Nye Ford to everybody i know. More

by JULIEBR98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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