Mike Memery
Mike Memery at NYE Ford

Mike Memery

Service Director

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Mike Memery

October 30, 2026

Dealership Rating
Employee Rating

Did the work perfectly and was happy to do extra. Really appreciate the thoroughness. Thank you More

by johnlovier
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

NYE Ford responded

Thank you for your wonderful feedback! We're thrilled to hear you appreciated our thorough service. Your satisfaction is our priority, and we look forward to welcoming you back.

October 28, 2026

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Great experience. Body shop did some repairs then I had a few service items taken care of. Both Alisa and Keri were great to deal with. They communicated what repairs More

by MARKSMARINEANDRV
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 29, 2026

NYE Ford responded

Thank you for the wonderful review! We're glad Alisa and Keri could assist you with clear communication and expert service. Your satisfaction is our priority, and we can't wait to serve you again!

October 16, 2026

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Great quick service. Very satisfied with the business we have done with Nye. Highly recommend them. More

by SUPERGIGI98
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer, Alisa Thayer

Oct 19, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 13, 2026

Dealership Rating
Employee Rating

Keri is an absolute pleasure to work with. Her smile and positive attitude make me look forward to getting my vehicle serviced. I will gladly come back again and again! More

by cazkid20
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2026

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 08, 2026

Dealership Rating
Employee Rating

Keri Whitmeyer is the reason I keep bringing my 2025 Explorer back to Nye Ford for service. She handles everything start to finish, keeps me updated, and is always so helpful. Every visit is smooth from More

by william.burton58
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Keller, Keri Whitmeyer, David Hall, Alisa Thayer, Gabrielle Wylie , Michele LaRue, Jeffery Socha, Branden Carpenter

Oct 09, 2026

NYE Ford responded

We're grateful for your feedback! It's wonderful to hear that Keri Whitmeyer has consistently provided you with a smooth and helpful service experience for your 2025 Explorer. Her dedication is a testament to our values of expertise and reliability. We can't wait to assist you again in the future!

August 30, 2026

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Employee Rating

The Warranty Response time was problematic, but the service team excellent. Need a better way to update phone contacts in your system. More

by dmattrobinson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer, David Hall, Alisa Thayer, Gabrielle Wylie , Michele LaRue, Dylan Radford

Aug 31, 2026

NYE Ford responded

Matt, we're sorry to hear about the issues with the warranty response time and updating phone contacts. We appreciate your feedback and will work on improving these areas. Thank you for recognizing our service team's efforts.

August 13, 2026

Dealership Rating
Employee Rating

Alisa was communicative and explained all of my vehicle’s needs with great detail. The service was quick and easy! Always a great experience with her. Give this girl a raise! More

by FordPro1826
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hall, Alisa Thayer

Aug 19, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 07, 2026

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Employee Rating

Nye Ford did a great job getting my truck reprogrammed for the recall. It is good to know that he was able to come to my house and Foxx the issue. I would recommend Nye Ford to everybody i know. More

by JULIEBR98
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer, David Hall, Alisa Thayer , Michele LaRue, Dylan Radford

Aug 11, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 25, 2026

Dealership Rating
Employee Rating

This the third time I have filled this out don't kno why you are not getting it all is very good for everything please fix this so you get it. More

by LOBBTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Keller, Keri Whitmeyer, David Hall, Alisa Thayer , Michele LaRue, Dylan Radford

May 27, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 25, 2026

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Employee Rating

I had a great experience with Nye Ford. They picked up my truck to fix a small factory paint defect and handled everything quickly and efficiently. The work came out perfect, and I couldn’t More

by RAYRISUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Keller, Keri Whitmeyer, David Hall, Alisa Thayer , Michele LaRue, Dylan Radford, Mike Sacco

Apr 27, 2026

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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