Keri Whitmeyer | Page 23

Service dept desk was attentive and timley. I went in for an oil change and needed new brakes unexpectedly and they still got me out in time for my next appointment. Great service! I went in for an oil change and needed new brakes unexpectedly and they still got me out in time for my next appointment. Great service! More

by PDCLARK22 Verified Customer Verified Customer

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Keri consistently goes above and beyond in her role. Every time I visit, she greets me with a warm smile and makes me feel welcome. She keeps me informed throughout the entire process, making sure I'm u Every time I visit, she greets me with a warm smile and makes me feel welcome. She keeps me informed throughout the entire process, making sure I'm updated on the status of my service. If there's ever something I want to describe but can't do justice, she brings over a technician to listen to my description. She's not only a consummate professional but also genuinely kind, always making the experience smooth and pleasant. More

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It is always a pleasure and I know I will be taken care. I feel they are dependable in taking care of my concerns and needs in the maintenance of my car. A big shout out to Keri!!!! She is over the top swe I feel they are dependable in taking care of my concerns and needs in the maintenance of my car. A big shout out to Keri!!!! She is over the top sweetness and caring and made me feel confident my recent car concern would be taken care of. She spent time explaining all they would be doing and walked out with me to my car to be sure everything was ok. Keri is a keeper!!!! Warmly, Claudia Navin More

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Keri was kind and courteous through out the transaction. She is a strong asset for nye ford. She is a strong asset for nye ford. More

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Keri worked great with me. She walked me through everything detail for detail & she was very sweet & caring about my situation! I loved meeting her & would love to work with he She walked me through everything detail for detail & she was very sweet & caring about my situation! I loved meeting her & would love to work with her again when needed. More

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Charges were not explained properly. Truck was not ready that day and they kept it an extra day. I went to the shop just prior to close and learned that they did not complete the servic Truck was not ready that day and they kept it an extra day. I went to the shop just prior to close and learned that they did not complete the services and needed to keep it an extra day. I did not receive a phone call. More

by JAMUNGER Verified Customer Verified Customer

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Great customer service, friendly, helpful and clean. Took over an hour for an oil change and cost $85!!! Took over an hour for an oil change and cost $85!!! More

by fitztme Verified Customer Verified Customer

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The vehicle was in for the Works Package, Multipoint inspection and state inspection. Keri, the service advisor was very pleasant and explained things well, all the while being the only advisor there inspection and state inspection. Keri, the service advisor was very pleasant and explained things well, all the while being the only advisor there and customers and techs all vying for her attention - she handled the stress very well ! I have been going to Nye for 25+ years and I have noticed the last few visits there seems be be a lot of turnover in the service department. More

by c.l.g.1951 Verified Customer Verified Customer

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I have had very poor experiences in the past but Kerri was very positive and I felt listened to and heard. She spoke with respect and understanding to me. I hope to work with her in the future. was very positive and I felt listened to and heard. She spoke with respect and understanding to me. I hope to work with her in the future. More

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Keri was pleasant, knowledgeable, professional and thorough with the recommended repairs to my vehicle. good service. thorough with the recommended repairs to my vehicle. good service. More

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