Kerry Stevens | Page 7

I called this dealership first thing in the morning telling them I am very interested in a truck they have for sale and asked how to start the process of buying it. The person I spoke to wasn’t overly telling them I am very interested in a truck they have for sale and asked how to start the process of buying it. The person I spoke to wasn’t overly helpful and didnt seem to take me serious. After getting my finances in order I called back letting them know I was going to come the next day and drive the 4.5 hours to pick the truck up. I asked how I could secure the truck so that it was not sold. I was told they would send me a link to put a deposit down. After about 20 min of not getting an email I wrote them to ensure they had my email correct, they responded that they would not sell me the truck unless I financed through them. WHAT? I called and spoke with them, and I let them know I am a veteran and I use only my military bank for all my finances and loans. I was told the manager would call me in 30 min. After an hour passed and no one called me I called them back, only to have them tell me they will not sell it to me because I live out of state and because I will not finance with them. They also informed me that someone had shown up and they planned to sell the truck to them. This place is unprofessional and does not support veterans. More

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What a great experience, everyone very nice and helpful. Buy a new car or truck is normally long in not pleasant, this was not!!!! Buy a new car or truck is normally long in not pleasant, this was not!!!! More

by greg.jenkins1262 Verified Customer Verified Customer

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They could not make it any easier to get the usually arduous task of purchasing a vehicle done. Everything was agreed to before I even came in and by the time I got there the truck was parked up front, arduous task of purchasing a vehicle done. Everything was agreed to before I even came in and by the time I got there the truck was parked up front, cleaned and gassed up and ready to roll. Was there maybe an hour and that was mostly getting shown the vehicle by Justin, who was amazing! More

by DaGoat Verified Customer Verified Customer

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Awesome people to work with Matt Smith did everything in his power to help me make sure I got what I want it his power to help me make sure I got what I want it More

by kingescobar87 Verified Customer Verified Customer

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Great people, relaxed environment. Everyone was helpful friendly and went out of their way to make me feel welcome. Everyone was helpful friendly and went out of their way to make me feel welcome. More

by VERNON294 Verified Customer Verified Customer

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Knowledgeable sales person, Benjamin and finance person. All the people that I came in contact were friendly and knowledgeable All the people that I came in contact were friendly and knowledgeable More

by djudkins49 Verified Customer Verified Customer

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My wife and I are very pleased with our beautiful, used 2020 Buick Encore GX. The car was fairly priced and I have peace of mind with the great deal I got on an extended warranty. 2020 Buick Encore GX. The car was fairly priced and I have peace of mind with the great deal I got on an extended warranty. More

by Greg A Verified Customer Verified Customer

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The experience was easy and quick. All the people we dealt with were professional and courteous! Great showroom experience and salesman showed my daughter all features of the car! dealt with were professional and courteous! Great showroom experience and salesman showed my daughter all features of the car! More

by fyeatts Verified Customer Verified Customer

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We found the vehicle we were looking for online, went to the dealership to take a look and test drive. We let Rainbow know we were coming and when. The vehicle was out front but it was dirty inside and out. the dealership to take a look and test drive. We let Rainbow know we were coming and when. The vehicle was out front but it was dirty inside and out. It turned out to be just what we were looking for so we made an offer that was accepted. When reviewing all of the dealership extra charges we found almost $1000 of completely bogus fees. I work in the automotive service and this dealership is what gives the industry a bad reputation. More

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First time buying at Rainbow very patient, knowledgeable and did everything they could to make their customer happy. I will give them first shot at my next automobile purchase. and did everything they could to make their customer happy. I will give them first shot at my next automobile purchase. More

by CHEVYCOOKER Verified Customer Verified Customer

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