Kevin Bancroft | Page 11

John was very helpful right from the start. He asked me what I wanted and helped me achieve it!! I really wasn’t sure I would be able to afford the car I wanted, but I did!! what I wanted and helped me achieve it!! I really wasn’t sure I would be able to afford the car I wanted, but I did!! More

by Kathy no last name!! Verified Customer Verified Customer

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Great experience! Friendly, professional and knowledgeable staff. We took a test drive, did some negotiating and signed the papers all in two hours. The service department is also very good. knowledgeable staff. We took a test drive, did some negotiating and signed the papers all in two hours. The service department is also very good. More

by melsteve97 Verified Customer Verified Customer

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Easy process, even during a pandemic! Ryan was great and easy to work with! Great communication and follow up. Would definitely buy from again. Thank you! easy to work with! Great communication and follow up. Would definitely buy from again. Thank you! More

by MSargelis Verified Customer Verified Customer

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Customer service is very good and they are not pushy. Let you make up your mind without trying to over sell anything. Very helpful with everything so far. you make up your mind without trying to over sell anything. Very helpful with everything so far. More

by ESGS Verified Customer Verified Customer

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Everything was fine until I bought my truck now they treat the clients like crap especially at the parts department the lady that works there Monday has no matters and she’s rude I’m done with this deal treat the clients like crap especially at the parts department the lady that works there Monday has no matters and she’s rude I’m done with this dealership More

by SPORTING187 Verified Customer Verified Customer

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No issues with sales department. All very courteous and helpful. Only complaint is getting car registration and inspection. Also spent a couple hours waiting for device to change head light bulb. Overal helpful. Only complaint is getting car registration and inspection. Also spent a couple hours waiting for device to change head light bulb. Overall very friendly and wiilling to answer my questions More

by JTW1PITTS Verified Customer Verified Customer

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Awesome service! Such a great experience! Would highly recommend working with this awesome team at Empire Ford! They took such great time to review everything and make sure we were making the best decisio recommend working with this awesome team at Empire Ford! They took such great time to review everything and make sure we were making the best decision for us! More

by KATIESILVA8 Verified Customer Verified Customer

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My new Escape was delivered with a chipped passenger window..Notified salesperson and manager. Here it is a year later and I have received no satisfaction. window..Notified salesperson and manager. Here it is a year later and I have received no satisfaction. More

by dickb Verified Customer Verified Customer

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Went to Empire ford talking to John & Ken they are great , John Silva helped me get a great deal, ken was great, ken gut me out of my lease , had NO smoking in the car , gut a 2020 Fusion John set my iPho , John Silva helped me get a great deal, ken was great, ken gut me out of my lease , had NO smoking in the car , gut a 2020 Fusion John set my iPhone with the Fusion O gut co pilot to what a great deal John gut me new plates & sticker & full tank of gasoline, washed the car More

by JAMESAMARAL Verified Customer Verified Customer

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Got our Sticker and George was great Been going to Ashley Ford for years, now Empire we are all Ford family being my Husband was a Ford mechanic for years, If it wasn't a FORD it was JUNK Been going to Ashley Ford for years, now Empire we are all Ford family being my Husband was a Ford mechanic for years, If it wasn't a FORD it was JUNK! in his eyes , Buy American only.is what Steve always said. Ford all the way, Miss's the guys a lot ... More

by DEMELLO Verified Customer Verified Customer

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