Kevin Bancroft
Kevin Bancroft at Empire Ford Inc.

Kevin Bancroft | Page 10

New Car Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
4.6
140 Reviews

Dealership Experience

43 yrs, 9 mos

Industry Experience

43 yrs, 9 mos

Specialties & Trainings

ford certified

4.6

140 Reviews

Write a Review

140 Reviews of Kevin Bancroft

April 01, 2021

Dealership Rating
Employee Rating

My experience with this staff was excellent. I was contacted immediately after my on line request for info on Ford F-150 trucks or suv. The sales staff was excellent and the service mgrs were pleasant More

by TIM.LADD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Carchipuendo, Bryce Sewall , Jessica Carchipuendo, Christopher Langdon, Kerry Macewen

Apr 05, 2021

Empire Ford Inc. responded

Dear Tim.Ladd, thank you for your positive comments and 5-star rating. Here at Empire Ford we strive to provide top-notch service so we're happy to hear that your "experience with this staff was excellent." Welcome to the Empire Ford Family!

February 26, 2021

Dealership Rating
Employee Rating

Excellent customer service! The best car buying experience I've ever had. Friendly, professional staff. I highly recommend Empire Ford to anyone looking to purchase a new vehicle. More

by Jhnorris981
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Torres, Bryce Sewall, Tyler Torres , John Silva

Mar 29, 2021

Empire Ford Inc. responded

Dear Jhnorris981, Wow! What a great review! THANK YOU so much for sharing your experience. We are honored that Empire Ford was the "best car buying experience" you've ever had!!! Welcome to the Empire Ford family!

February 13, 2021

Dealership Rating
Employee Rating

Great experience buying a custom order bronco.. it all worked out great for my sons first car. Bronco bronco bronco bronco bronco bronco bronco bronco More

by rubella2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Monsegue

Feb 19, 2021

Empire Ford Inc. responded

Dear rubella2000, congratulations on your son's new custom order Bronco!!! Thank you for the feedback, since this is a new experience for us all. We're so happy you had a "great experience" and enjoy that new Bronco!!!

February 10, 2021

Dealership Rating
Employee Rating

Incredible. What an great experience! There was no back and forth. I said what I would like and a price range. All were met,). Price range on the low side. Woo-hoo More

by Priscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall, Tyler Torres , John Silva

Feb 19, 2021

Empire Ford Inc. responded

Dear Priscilla, thank you for your comments and 5-star rating. We're so happy to hear that your experience here at Empire Ford was "INCREDIBILE." We try our best to get our customers what they want at a price they can afford. Great for you that the price was on the low side! Thank you for your business.

January 27, 2021

Dealership Rating
Employee Rating

Everything was great. From the sales manager Kevin and his ace Ryan.Got a good price on my trade in, and a great deal on a Explorer. Would recommend Empire to friends and family More

by COMFORTDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Monsegue

Feb 04, 2021

Empire Ford Inc. responded

Dear Comfortda, Thank you so much for your 5-star review. We're happy to hear that both Kevin and Ryan helped to make your experience such a positive one. Welcome to the Empire Ford family!

January 19, 2021

Dealership Rating
Employee Rating

I had a great experience, no problems only great stuff!!! I will always do business here!!! They don't waste your time!!! Thanks so much!!! More

by GLORIAFENAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Carchipuendo

Feb 04, 2021

Empire Ford Inc. responded

Dear Gloriafenaux, We're happy to hear you had a "great experience" and that you experienced only "great stuff!" We truly appreciate your feedback. Thank you for your business!

January 08, 2021

Dealership Rating
Employee Rating

I've owned many Fords. This was my first experience with Empire Ford and it was exceptional! I would recommend anyone to deal with them. More

by STEVESZYNAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall , Kerry Macewen, John Silva

Jan 13, 2021

Empire Ford Inc. responded

Dear Steveszynal, we truly appreciate your positive feedback regarding your experience with Empire Ford and we thank you for your business! We are happy to see that our entire staff including John, Bryce, Kevin B. and Kerry provided exceptional service. Thank you!

December 11, 2020

Dealership Rating
Employee Rating

I don’t want to write. This is why I don’t usually do these. Just let me answer what I want to. This made the experience less comfortable More

by vicdor45
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira, Roberto Perez

Dec 30, 2020

Empire Ford Inc. responded

Dear Vicdor45, We appreciate you taking the time to rate your experience with our dealership and our staff. Customer's comments and reviews are very important to us. Thank you.

November 25, 2020

Dealership Rating
Employee Rating

I would recommend Empire Ford to anyone looking for a new car. We dealt with Dave Shea. He was very helpful and knowledgable. He took all of the pressure out of buying a car. More

by BRENDA.HUBBARD1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall , John Silva

Dec 30, 2020

Empire Ford Inc. responded

Dar Brenda.Hubbard1, Thank you for your positive review and recommendation of Empire Ford. We're so happy to hear that David was "helpful and knowledgeable" and that he "took all of the pressure out of buying a car!" Thank you for your business.

October 16, 2020

Dealership Rating
Employee Rating

Every time I have visited the dealership I’ve had the greatest service everyone is very friendly they make it there job to see you are well taken care of, the service department staff is the best an the More

by glenthomasoverall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Torres, Josue Carchipuendo, Tyler Torres , Teresa Boucher, Vicki DeSouza, Kevin Lighty, Janine Torres

Oct 19, 2020

Empire Ford Inc. responded

Dear glenthomasoverall, thank you so much for sharing your positive experience with both our Sales and Service departments. We work very had to give our customres exceptional service and we really appreciate your comments and 5-star rating. Thank you for your business.

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