Kevin Bedford

I just wanted to give a big thank you to Kevin Bedford, John Ellis and Tim O' Grady for all their help. They took the time to listen to my concerns and worked with me to make sure everything was handled th John Ellis and Tim O' Grady for all their help. They took the time to listen to my concerns and worked with me to make sure everything was handled the right way. Appreciate the professionalism and patience. Thanks again for a wonderful total customer experience. More

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Service depart is the best by far. The service rep, Tammy, is knowledgeable and courteous at all times. The service team is excellent and very efficient. It’s such a pleasure to work w The service rep, Tammy, is knowledgeable and courteous at all times. The service team is excellent and very efficient. It’s such a pleasure to work with a great team like this. More

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I am very pleased with my entire car purchasing process and especially pleased with my salesman, Lex Woodard. He went beyond what was expected. and especially pleased with my salesman, Lex Woodard. He went beyond what was expected. More

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Great dealership with a professional and friendly team. They made the entire process simple, answered every question honestly, and provided excellent customer service from beginning to end. They made the entire process simple, answered every question honestly, and provided excellent customer service from beginning to end. More

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Camron helped our family purchase 4 new vehicles, and the experience was outstanding. Camron is professional, knowledgeable and a pleasure to work with. experience was outstanding. Camron is professional, knowledgeable and a pleasure to work with. More

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Great dealership and fantastic service. Highly recommend. Kevin Bedford and Rueben Silva were excellent to work with! Highly recommend. Kevin Bedford and Rueben Silva were excellent to work with! More

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Jimmy Le throughout the purchasing process was respectful, honest, and kind. I enjoyed talking the deal with him as he was very pleasant to speak with. I would recommend this salesmen for purchasi respectful, honest, and kind. I enjoyed talking the deal with him as he was very pleasant to speak with. I would recommend this salesmen for purchasing a new toyota. More

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I would like to express my deep gratitude to an exceptional professional who provided me with a wonderful purchase. This car met all my expectations and needs, and this was only possible thanks to exceptional professional who provided me with a wonderful purchase. This car met all my expectations and needs, and this was only possible thanks to your professionalism and dedication. Thank you very much for making this experience so positive and rewarding! Thanks. More

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Great customer service and understanding from these people. I would recommend these people to my family first and then my friends. people. I would recommend these people to my family first and then my friends. More

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**Beware of Deceptive Practices at Pat Lobb Toyota in McKinney, TX!** If you’re considering buying a vehicle from Pat Lobb Toyota, **DO NOT** trust anything they say. This dealership preys on unsusp McKinney, TX!** If you’re considering buying a vehicle from Pat Lobb Toyota, **DO NOT** trust anything they say. This dealership preys on unsuspecting buyers—especially first-time car buyers—using deceitful tactics to pad their profits. A young man in our family recently purchased his first car here, excited for what should have been a memorable milestone. Instead, it turned into a **lesson in dishonesty and manipulation.** After negotiating a fair price, the dealership **slipped an undisclosed dealer add-on package into the contract** without ever mentioning it. This deceptive fee—nearly **$2,000 more than agreed upon**—only came to light **days later** when adding the car to our family’s insurance policy. When we called to dispute the charge, their response? **"You signed."** No attempt to make things right, no accountability—just a half-hearted excuse that it would be used as a "coaching experience" for the salesperson. Meanwhile, the first-time buyer who placed his trust in this dealership? **Left to eat the cost. Pat Lobb Toyota is yet another dealership engaging in **bait-and-switch tactics, taking advantage of young and inexperienced buyers.** This is a **shady operation** that prioritizes profit over integrity. ### 🚨 **A Stern Warning to ALL Buyers:** ✅ **DO NOT trust anything this dealership or their associates say.** ✅ **Inspect EVERY line of the contract before signing—even if everything “seems fine.”** ✅ **Check twice, then check again—they will hide and deceive at every turn.** There are plenty of reputable dealerships that actually value their customers—**Pat Lobb Toyota is NOT one of them.** If you value honesty and transparency, **take your business elsewhere.** More

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