Kevin Biggam

Very experienced personnel, timely, professional, thorough and expert. I appreciate that my car is in excellent hands. thorough and expert. I appreciate that my car is in excellent hands. More

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Kevin got me checked in on a busy morning at the dealership. Kept me informed along the way and made sure I was on my way after service was completed. dealership. Kept me informed along the way and made sure I was on my way after service was completed. More

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My experience with the Toyota dealer was okay , but for some reasons I had wait more than 4 hrs . some reasons I had wait more than 4 hrs . More

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Always courteous Efficient Communicative The 3 pillars of a successful business That’s why I continue to use Koons Toyota in Annapolis pillars of a successful business That’s why I continue to use Koons Toyota in Annapolis More

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Excellent service and excellent customer service and knowledgeable staff. Technician is very nice and accommodating. knowledgeable staff. Technician is very nice and accommodating. More

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I have been a Koons Toyota customer since 1985. The service department has done all maintenance over the years. I had service done last week and Kevin Adams was professional and explained all that The service department has done all maintenance over the years. I had service done last week and Kevin Adams was professional and explained all that needed to be done. I won’t go anywhere else. More

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Parts were delayed. but service rep, kept me up to date and was very professional. but service rep, kept me up to date and was very professional. More

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Absolutely the worst run service department I’ve ever used. My RAV4 was in for a battery recall which took from 9:20am to 1:55 to complete. Calls for additional work was annoying and not necessary. Earl used. My RAV4 was in for a battery recall which took from 9:20am to 1:55 to complete. Calls for additional work was annoying and not necessary. Earl Stewart Toyota, Lake Park, Florida is the best run service department! Coons is in need of a good manager for their service department. More

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Excellent service! Personnel were friendly and efficient. The work was completed in a timely manner. I would recommend their service. Personnel were friendly and efficient. The work was completed in a timely manner. I would recommend their service. More

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They forgot to screw a cap back in which caused my engine to blow up while I was driving on 50. Then they broke my windshield while changing the spark plugs. The spark plug was a dud which caused my car to b to blow up while I was driving on 50. Then they broke my windshield while changing the spark plugs. The spark plug was a dud which caused my car to break down in the middle of North Carolina. Then the windshield replacement was done incorrectly which broke something with the heating system. They have inconvenienced me several times. Stay away! More

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